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Nadia header background issue

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  1. cuervo
    cuervo
  3. Commercial Templates
  4. Wednesday, 01 February 2017
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Hi, I installed your Nadia demo and a production site to which I installed the Nadia template I just bought. I've been trying for 2 hours to replicate your Example Style 1 but I can't get the header background image to work. The Header Image(s) option in the Styling tab of the template isn't working. It'll let you choose an image but it won't keep your selection. In your example style, you don't seem to have done it that way either.

Could you please give me some step by step instructions how to achieve the header image with the superimposed text.

Thanks,

Lio

===

Update: While waiting for your reply I finally figured out that the header background image in the template settings only works if you have a published module in the showcase position. I hope this helps other users with the same issue.

L
Responses (15)
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
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Hello

Checking your site on both Firefox and Chrome, your header image appears to be displaying without issue.

I have noticed this image is very large in filesize (8,250.58 KB) which is causing it to be quite slow to appear.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 1
Butlers
Butlers
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Hello, I have just emailed you as issue has recurred - can you advise which plugin caused the previous issue?
  1. more than a month ago
  2. Commercial Templates
  3. # 2
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
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Hello

Issue has been resolved.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 3
Butlers
Butlers
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Please go ahead now :)
  1. more than a month ago
  2. Commercial Templates
  3. # 4
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
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Hello

We still do not have the access rights to disable your plugins.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 5
Butlers
Butlers
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OK Please go ahead thank you
  1. more than a month ago
  2. Commercial Templates
  3. # 6
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
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Hello

You still appear to have a large number of plugins installed. If you allow us access to disable your plugin we will see can we find the offending plugin.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 7
Butlers
Butlers
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Done thank you
  1. more than a month ago
  2. Commercial Templates
  3. # 8
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
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Hello

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will jQuery Easy for you. For our reference please paste a link to this post in your email.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 9
Butlers
Butlers
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Hello we have disabled, but this has not fixed the problem. Can you advise of the next step?
  1. more than a month ago
  2. Commercial Templates
  3. # 10
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
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Thank you

You appear to be loading two version of jQuery which is causing some conflict issues. Firstly may I suggest disabling any plugin you are not using as you have quite a few installed (Extensions -> Plugins).

May I also suggest installing jQuery Easy which ensures only one copy of jQuery loads... https://www.joomla51.com/tutorials/item/resolving-javasript-errors-in-joomla-using-jquery-easy

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 11
Butlers
Butlers
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Done thank you!
  1. more than a month ago
  2. Commercial Templates
  3. # 12
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
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Hello

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 13
Butlers
Butlers
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Hello, since updating to Joomla, the template headers for Nadia are not showing the images for our site. They are still in Styles, but simply not showing on the site. I have redownloaded the latest template from your site to no avail.
  1. more than a month ago
  2. Commercial Templates
  3. # 14
ziggy
ziggy
Sherlock Holmes
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Hi Lio

Thank you for bringing this issue to our attention.

We have just updated our Nadia template which will resolve any issues with the selected images not been saved and also an issue on adding multiple images in one session. For details on updating your template may I suggest the following article.. http://joomla51.com/tutorials/item/updating-your-template

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 15
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