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J51_Skylar_J4 not completely installing

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  1. crimle
    crimle
  2. Sherlock Holmes The Voice
  3. Commercial Templates
  4. Tuesday, 01 February 2022
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Hi Ciaran

I bought the brand new Version of J51_Skylar_J4 today. Unfortunately I am not able to install it or to be more precise: make it work.
Installation was successful. But when I open System > Site Template Stiles > J51_Skylar - Default there seems to be an incomplete template:

The «General» tab is completely empty
Also the «Module Widths» tab is empty as well

The Front-End displays an error message «500 behavior::caption not found.»

I tried to delete the previous folder templates/j51_skylar (containing the Joomla-3-version) and reinstalled J51_Skylar_J4 with the same result. I am pretty sure that the installation process did only half of the job it should have done.

Thank you and kind regards
Chris
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crimle
crimle
Sherlock Holmes The Voice
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Hi Ciaran

I was not successful doing it by manipulation the database. I opened the table «cke6p_template_styles» then «j51_skylar» then «params». After adding the params I assumed were the right ones, I got a «The server returned a "500 - Whoops, looks like something went wrong.» error. Conclusion: it seems to be better to wait for Ciarans help.

By the way: I found out that the issue is not related neither to Base-2B nor to Base-2C module position. The problem starts as soon as you add the third module override. At the moment we can save one or two module overrides, not more.

Thank you and kind regards
Chris
  1. more than a month ago
  2. Commercial Templates
  3. # 21
ciaran
ciaran
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Hi Chris

Very strange indeed. We have been unable to replicate this issue in any other environment except on your site. Also, Joomla is not returning any console or network errors. Have you made any changes to your database prior to this?

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 22
crimle
crimle
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Hi Ciaran

I got the solution now :-) The PHP settings for «max_input_vars» were too low. After increasing the value significantly the template settings mentionned above could be saved. Everything is ok now.

Thank you so much!

Kind regards
Chris
  1. more than a month ago
  2. Commercial Templates
  3. # 23
ciaran
ciaran
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Ah good work. I had a feeling it might be something like that but wasnt sure exactly where to check.

Thank you for sharing your solution!! :)

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 24
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