Recent
Categories
View Replies (6)

Can not install Serenity

0
Votes
Undo
  1. chlyroju
    chlyroju
  2. Sherlock Holmes
  3. Commercial Templates
  4. Monday, 14 November 2016
  5.  Subscribe via email
Good evening,
Can not install the demo of the Serenity installation
This blocks during the creation of tables in the database
See the attached image
Do you have an explanation
I have never had this problem with your templates
Thank you for your help
Christian
Responses (6)
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
Notable Answerer Notable Answerer
Accepted Answer Pending Moderation
0
Votes
Undo
Hi Christian

We have updated the Serenity demo installer to Joomla 3.6.4 and also changed it to the more widely supported UTF8 which will hopefully resolve this issue. To obtain this update simply re download your template from your 'My Downloads'.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 1
chlyroju
chlyroju
Sherlock Holmes
Accepted Answer Pending Moderation
0
Votes
Undo
Hello,
I have no problem on remote server but only locally. There must be a xampp configuration problem.
If you have a track?
thank you for your reply
cordially
  1. more than a month ago
  2. Commercial Templates
  3. # 2
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
Notable Answerer Notable Answerer
Accepted Answer Pending Moderation
0
Votes
Undo
Hello

Are you having a similar issue if you try installing the default Joomla package (https://downloads.joomla.org/)?

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 3
chlyroju
chlyroju
Sherlock Holmes
Accepted Answer Pending Moderation
0
Votes
Undo
No, I do not have the problem to install the package joomla 3.6.4
  1. more than a month ago
  2. Commercial Templates
  3. # 4
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
Notable Answerer Notable Answerer
Accepted Answer Pending Moderation
0
Votes
Undo
Hello

Unfortunately it is very difficult for us to troubleshoot this problem as it appears to be a local issue. If you have a working version of the template demo on your server, you could use Akeeba Backup to restore the working version to your localhost.

https://www.akeebabackup.com/

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 5
chlyroju
chlyroju
Sherlock Holmes
Accepted Answer Pending Moderation
0
Votes
Undo
Yes, that's what I'm doing, waiting to find the solution
Thank you for your help
Cordially
Christian
  1. more than a month ago
  2. Commercial Templates
  3. # 6
  • Page :
  • 1


There are no replies made for this post yet.
Be one of the first to reply to this post!