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template sophia does not work in joomla4

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  1. green12
    green12
  3. Commercial Templates
  4. Friday, 05 January 2024
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HI,
I used a component to update my site to the Joomla4 version but the Sophia template doesn't work. I reinstalled the sophia template for joomla4 but it doesn't work. This is the error shown in frontend:

0 Failed opening required '/var/www/vhosts/http://mywebsite.it/httpdocs/mm4/components/com_content/helpers/route.php' (include_path='.:/opt/plesk/php/7.3/share/pear')

what could have gone wrong? thank you
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eumel7
eumel7
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Which PHP version are you using?
(Jooomla Backend -> SYSTEM -> System Information)
It's best to post a screenshot of the screen straight away

Have you tried this?:
https://www.plesk.com/kb/support/how-to-enable-pear-support-for-a-domain-in-plesk/

Link too your Website?
  1. more than a month ago
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green12
green12
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chrome_oGypFUpfDn.png

I read the link you sent me but it seems a bit complicated.

https://www.paestumsites.it/mm4/
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chrome_oGypFUpfDn.png chrome_oGypFUpfDn.png
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  1. https://www.paestumsites.it/mm4/
  1. more than a month ago
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  3. # 2
eumel7
eumel7
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I'm not familiar with Plesk. It's also just a guess.
You may have installed a third-party extension or something else is not compatible with J4.4.1 or PHP 8.1... You'll have to research and, if necessary, temporarily deactivate some extensions in the configuration and take a look...
When updating to J4 you should also see what is not J4 capable.
All of this information is missing. It's also strange that you updated a component? Which component?
etc.

Basically all J51 extensions and templates are J4 and actually also J5 capable...
  1. more than a month ago
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  3. # 3
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