1. kettumatti
  2. Pre-Sales Question
  3. Friday, 11 June 2021
  4.  Subscribe via email
Hello,

I purchased ’Layla’ template a week ago. For some reason order’s status is still ’pending’ and download link is not available.
Is everything OK with my order? I payed it with PayPal.
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Thank you very much! :)
  1. more than a month ago
  2. Pre-Sales Question
  3. # 1
Accepted Answer Pending Moderation
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Hi Matti

My apologies for the delay in receiving your purchase. Usually, your template should be available to download as soon as you have completed the purchase but for a yet unknown reason, your payment did not register with our system. I have amended your order and the Layla template should be now available for you to download.

Ciaran
  1. more than a month ago
  2. Pre-Sales Question
  3. # 2
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