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Keyboard not working input fields mobile phone

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  1. ecweb
    ecweb
  2. Sherlock Holmes
  3. Commercial Templates
  4. Thursday, 25 May 2017
  5.  Subscribe via email
Hello,
I am using J51 Scarlett and the contact form input fields do not work properly on mobile device when put in the sidecol_b module. On a mobile device, when you click on an input field the keyboard will quickly dissapear and are unable to fill out the contact form.

I have tried putting the contact form in an article and it works fine, just not in the sidebar position.

Website url is: antennamelbourne.com.au

Hope you can help!
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ciaran
ciaran
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Hello

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciarán
  1. more than a month ago
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  3. # 1
ecweb
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Hi,
I have emailed you a few days ago, any updates?
  1. more than a month ago
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  3. # 2
ciaran
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Hello

We are unable to locate your email.

Could I ask you to resend your details ensuring to include a URL to this post in your email.

Ciarán
  1. more than a month ago
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  3. # 3
ciaran
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Thank you

Your contact module should be now working correctly. As you are now using flex to reorder the component/sidecolumn on smaller devices we have disabled the equal javascript which has resolved this issue.

Ciarán
  1. more than a month ago
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  3. # 4
ecweb
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Hi,
I'm having the same issue on http://www.andrewshreeve.org with the j51_revolve template
We have a 'subscribe now' acymailing module in sidecol-a that has this issue (on the home page)
  1. more than a month ago
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  3. # 5
ciaran
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Hello

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 6
ecweb
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Thank you - email sent!
  1. more than a month ago
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  3. # 7
ciaran
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Thank you

This issue should be now resolved?

Ciarán
  1. more than a month ago
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  3. # 8
ecweb
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Thank you Ciaran,
I just tested on my smart phone and still had issues with the newsletter subscriber form in sidecol-a on the home page
I can't enter any text in any of the subscriber fields - the keyboard just disappears.
  1. more than a month ago
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  3. # 9
ciaran
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My apologies. Could you check one more time?

Ciarán
  1. more than a month ago
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  3. # 10
ecweb
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Thank you - that seems to work fine
  1. more than a month ago
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  3. # 11
ecweb
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Hi,
I now have this issue on another web site as well - at https://shinechurch.org.au/connect
Can you help?
  1. more than a month ago
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  3. # 12
ciaran
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Hello

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 13
ecweb
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Hi,I have the same issue on https://essendonbwc.org.au/ - can you help me?
  1. more than a month ago
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  3. # 14
ciaran
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Hello

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 15
ecweb
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ok - email sent :)
  1. more than a month ago
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  3. # 16
ecweb
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HI, I now have this issue on https://berwickbwc.org.au/ - I will email you the access details
  1. more than a month ago
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  3. # 17
ciaran
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Hello

We do not appear to have recieved your details. Could I ask you to resend access details to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Thank you

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 18
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