Recent
Categories
View Replies (18)

Keyboard not working input fields mobile phone

  1. Bug
0
Votes
Undo
  1. ecweb
    ecweb
  2. Sherlock Holmes
  3. Commercial Templates
  4. Thursday, 25 May 2017
  5.  Subscribe via email
Hello,
I am using J51 Scarlett and the contact form input fields do not work properly on mobile device when put in the sidecol_b module. On a mobile device, when you click on an input field the keyboard will quickly dissapear and are unable to fill out the contact form.

I have tried putting the contact form in an article and it works fine, just not in the sidebar position.

Website url is: antennamelbourne.com.au

Hope you can help!
Responses (18)
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
Notable Answerer Notable Answerer
Accepted Answer Pending Moderation
0
Votes
Undo
Hello

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 1
ecweb
ecweb
Sherlock Holmes
Accepted Answer Pending Moderation
0
Votes
Undo
Hi,
I have emailed you a few days ago, any updates?
  1. more than a month ago
  2. Commercial Templates
  3. # 2
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
Notable Answerer Notable Answerer
Accepted Answer Pending Moderation
0
Votes
Undo
Hello

We are unable to locate your email.

Could I ask you to resend your details ensuring to include a URL to this post in your email.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 3
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
Notable Answerer Notable Answerer
Accepted Answer Pending Moderation
0
Votes
Undo
Thank you

Your contact module should be now working correctly. As you are now using flex to reorder the component/sidecolumn on smaller devices we have disabled the equal javascript which has resolved this issue.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 4
ecweb
ecweb
Sherlock Holmes
Accepted Answer Pending Moderation
0
Votes
Undo
Hi,
I'm having the same issue on http://www.andrewshreeve.org with the j51_revolve template
We have a 'subscribe now' acymailing module in sidecol-a that has this issue (on the home page)
  1. more than a month ago
  2. Commercial Templates
  3. # 5
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
Notable Answerer Notable Answerer
Accepted Answer Pending Moderation
0
Votes
Undo
Hello

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 6
ecweb
ecweb
Sherlock Holmes
Accepted Answer Pending Moderation
0
Votes
Undo
Thank you - email sent!
  1. more than a month ago
  2. Commercial Templates
  3. # 7
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
Notable Answerer Notable Answerer
Accepted Answer Pending Moderation
0
Votes
Undo
Thank you

This issue should be now resolved?

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 8
ecweb
ecweb
Sherlock Holmes
Accepted Answer Pending Moderation
0
Votes
Undo
Thank you Ciaran,
I just tested on my smart phone and still had issues with the newsletter subscriber form in sidecol-a on the home page
I can't enter any text in any of the subscriber fields - the keyboard just disappears.
  1. more than a month ago
  2. Commercial Templates
  3. # 9
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
Notable Answerer Notable Answerer
Accepted Answer Pending Moderation
0
Votes
Undo
My apologies. Could you check one more time?

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 10
ecweb
ecweb
Sherlock Holmes
Accepted Answer Pending Moderation
0
Votes
Undo
Thank you - that seems to work fine
  1. more than a month ago
  2. Commercial Templates
  3. # 11
ecweb
ecweb
Sherlock Holmes
Accepted Answer Pending Moderation
0
Votes
Undo
Hi,
I now have this issue on another web site as well - at https://shinechurch.org.au/connect
Can you help?
  1. more than a month ago
  2. Commercial Templates
  3. # 12
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
Notable Answerer Notable Answerer
Accepted Answer Pending Moderation
0
Votes
Undo
Hello

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 13
ecweb
ecweb
Sherlock Holmes
Accepted Answer Pending Moderation
0
Votes
Undo
Hi,I have the same issue on https://essendonbwc.org.au/ - can you help me?
  1. more than a month ago
  2. Commercial Templates
  3. # 14
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
Notable Answerer Notable Answerer
Accepted Answer Pending Moderation
0
Votes
Undo
Hello

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 15
ecweb
ecweb
Sherlock Holmes
Accepted Answer Pending Moderation
0
Votes
Undo
ok - email sent :)
  1. more than a month ago
  2. Commercial Templates
  3. # 16
ecweb
ecweb
Sherlock Holmes
Accepted Answer Pending Moderation
0
Votes
Undo
HI, I now have this issue on https://berwickbwc.org.au/ - I will email you the access details
  1. more than a month ago
  2. Commercial Templates
  3. # 17
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
Notable Answerer Notable Answerer
Accepted Answer Pending Moderation
0
Votes
Undo
Hello

We do not appear to have recieved your details. Could I ask you to resend access details to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Thank you

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 18
  • Page :
  • 1


There are no replies made for this post yet.
Be one of the first to reply to this post!

Site Links

Recommended

Join Our Newsletter

* indicates required
We respect your privacy and do not tolerate spam and will never sell, rent, lease or give away your information (name, email, number, etc.) to any third party. Nor will we send you unsolicited email.
Joomla51 - Mullaghmore, Co. Sligo, Ireland
Joomla51.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by
Open Source Matters the trademark holder in the United States and other countries.

We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.

Ok