1. Rohenkohl
  2. Commercial Templates
  3. Wednesday, 28 October 2020
  4.  Subscribe via email
Hi Joomla51,

we discovered an issue in the parallax in Ensley and Sophia after the last update from safari. the other browser show the parallax right. the issue is only in safari. if you scroll the site down the pictures in the background doesn't scroll right. You can see it in the picture.

And in Layla you can't hide the articles. you can switch the button to yes, but it doesn't work.

Do you have ideas? Thanks and greetings from Germany. joomla51_1.jpg
Attachments (1)
Accepted Answer Pending Moderation
0
Votes
Undo
Hello

Would you have a URL to an example of this issue? If you don't want to post the link publicly you can email it directly to info@joomla51.com. For our reference please paste a link to this URL in your email.

Kind regards
Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 1
Accepted Answer Pending Moderation
0
Votes
Undo
hi, thanks for your answers.

here are the urls:

http://www.esszimmer-airportstadt.de
http://www.habenhauserfv.de
http://www.holzhandel-janssen.de

the issues were on all pages in the parallax when using safari. before the safari update parallax worked fine. but now it doesn't work. I have no idea why. cause it is only with safari.
  1. more than a month ago
  2. Commercial Templates
  3. # 2
Accepted Answer Pending Moderation
0
Votes
Undo
Thank you

Strangely we are unable to replicate this issue. Could you try clearing your browser cache and see if the issue persists?

A shot in the dark but does adding the following to the Custom CSS field of your template settings resolve the issue?

.module_block {
overflow: hidden;
}


Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 3
Accepted Answer Pending Moderation
0
Votes
Undo
Hi Ciaran,

thank you, but it doesn't solve the problem. We send you three clips wich shows the issues with the templates about wetransfer. The clips shows the template demo on your site with the new safari and opera with the os bigsur.

And the issue in Layla where you cant hide articles.

Thank you.
  1. more than a month ago
  2. Commercial Templates
  3. # 4
Accepted Answer Pending Moderation
0
Votes
Undo
May I ask what version of iOS and Safari are you using?

We are currently testing on iOS Catalina and Safari 13.1

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 5
Accepted Answer Pending Moderation
0
Votes
Undo
hi,

neo we used the new Big Sur and the new version of safari. and the issues are still there. we now tested it on iMacs and on Mac books with safari and all the same issues. we send you via WeTransfer clips but you didn't download it.

I'll send you an new clip at your mail. you can the the issues with safari directly on your site.
  1. more than a month ago
  2. Commercial Templates
  3. # 6
Accepted Answer Pending Moderation
0
Votes
Undo
Thank you

It appears there is a known issue with the parallax script and the latest Safari (https://github.com/nk-o/jarallax/issues/181).

I will release an update to the template shortly.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 7
Accepted Answer Pending Moderation
0
Votes
Undo
Hello

We have updated both our Sophia and Ensley template with the parallax fix for Safari. For details on updating your templates may I suggest the following article.. https://joomla51.com/tutorials/joomla-basics/updating-your-joomla-template

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 8
Accepted Answer Pending Moderation
0
Votes
Undo
Hi Ciaran,

thanks for fixing the issue. But there is the same issue with emani :(
  1. more than a month ago
  2. Commercial Templates
  3. # 9
Accepted Answer Pending Moderation
0
Votes
Undo
Thank you for bringing this to our attention.

I have just updated the Emani template download to include this fix.

Maria
  1. more than a month ago
  2. Commercial Templates
  3. # 10
Accepted Answer Pending Moderation
0
Votes
Undo
hello,
i have the same isue with the j4! chelsea template. is it possible to update this one too?
  1. more than a month ago
  2. Commercial Templates
  3. # 11
Accepted Answer Pending Moderation
0
Votes
Undo
Hi wecombine

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 12
Accepted Answer Pending Moderation
0
Votes
Undo
We are having this issue with three newly installed Joomla 4 websites:


  • Novah
  • Carmen
  • Hayley


Is there something you can do to help us fix this? Or is there a mass fix you can add to all of the templates?
  1. more than a month ago
  2. Commercial Templates
  3. # 13
Accepted Answer Pending Moderation
0
Votes
Undo
Hi stimulus

Could you please detail the issues you are having.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 14
Accepted Answer Pending Moderation
0
Votes
Undo
Hi ciaran,

We are facing the same problem other people faced. The parallax sections of our website are lagging when a user scrolls on safari. This is for all of our Joomla51 websites, and we have many. I just mentioned the latest three templates that we have used in updates.
  1. more than a month ago
  2. Commercial Templates
  3. # 15
Accepted Answer Pending Moderation
0
Votes
Undo
Hello

Would you have a URL to an example of the issue? Are you experiencing the issue on the template demos?

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 16
  • Page :
  • 1


There are no replies made for this post yet.
Be one of the first to reply to this post!

Join Our Newsletter

* indicates required
We respect your privacy and do not tolerate spam and will never sell, rent, lease or give away your information (name, email, number, etc.) to any third party. Nor will we send you unsolicited email.
Joomla51 - Mullaghmore, Co. Sligo, Ireland
Joomla51.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by
Open Source Matters
the trademark holder in the United States and other countries.

We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.

Ok