1. sideris
  2. Commercial Templates
  3. Saturday, 31 January 2015
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Hi,

I have problem with Latin Extended mode for Roboto Condensed Google Font. I put in to field Custome code /
Head Custom Code
"<l-ink href='http://fonts.googleapis.com/css?family=Roboto+Condensed&;subset=latin-ext' rel='stylesheet' type='text/css'>"
and it's working fine for Module Head font and Hornav Menu font and Article Head font too but only in Chrome browser. Latin extended signs not showed for Article Head font in Firefox or IE. I used latest version of these browsers.

How can I repair this?

Kind regards
Michał
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Hi Michal

Would you have a URL to an example of this issue?

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 1
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Hi Ciaran,

I will send you a URL via mail, because from my own reason I don't want public it on forum. Below I paste screens as attachment to show what about am I writing.

Regards
Michał
  1. more than a month ago
  2. Commercial Templates
  3. # 2
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Thank you Michal

Presuming I understand you correctly we are unable to replicate this issue. Please find attached a screenshot of how we are viewing your menu items within Firefox.



Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 3
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Menu is ok within any browser.

Problem is with Article Head font in Firefox or IE. As you can notice on screen below, in red square:
Firefox:


The same in chome:
  1. more than a month ago
  2. Commercial Templates
  3. # 4
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Hello

Sorry to say we had checked your article head with the same result...



Ciarán
  1. more than a month ago
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  3. # 5
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Hi,

Ok, what result will be on your Internet Explorer?

I wilk check it on the other my computers and browsers and let you know..
  1. more than a month ago
  2. Commercial Templates
  3. # 6
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Hi Sideris

Your font is displayed the same in internet explorer as it is in firefox.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 7
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Hi Ciaran,

I did a multi test of this site on many devices with different OS and version of browsers, I describe result below:

PCs:
- Computer 1 / Win7HP / newest Firefox /[color=#ff0000] bad font[/color]
- Computer 1 / Win7HP / newest IE / [color=#ff0000]bad font[/color]
- Computer 2 / Win7Pro / newest Firefox /[color=#ff0000] bad font[/color]
- Computer 2 / Win7Pro / IE 9 / [color=#ff0000]bad font[/color]
- Computer 3 / Win7Pro / newest Firefox / [color=#ff0000]bad font[/color]
- Computer 3 / Win7Pro / newest IE / [color=#ff0000]bad font[/color]
- Computer 3 / Win7Pro / newest Chrome /[color=#008800] OK[/color]
- Computer 3 / Win7Pro / newest Chromium /[color=#008800] OK[/color]
- Computer 4 / Linux Fedora / Firefox / [color=#ff0000]bad font[/color]
- Computer 4 / Linux Fedora / Chrome / [color=#ff0000]bad font[/color]
- Computer 4 / Linux Fedora / Conqueror / [color=#008800]OK[/color]

Mobile platforms
- iPad1 / iOS / [color=#ff0000]bad font[/color]
- iPhone4 / iOS /[color=#ff0000] bad font[/color]
- GalaxyTab2 / Adnroid /[color=#008800] OK[/color]
- Nokia / WindowsPhone / [color=#ff0000]bad font[/color]

I really don't understand how do you have god result on Firefox, we have the same version, I make a clean OS install and browsers and result is the same, for sure I can install Win8.1u or test version of Win10 to check it... :(

Kind regards
Michał
  1. more than a month ago
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  3. # 8
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Hi Michal

Unfortunately it is very hard to troubleshoot without been able to replicate the issue. Are you getting a similar result when you try using an alternative Google font with a full character set? Have you seen a similar issue on other sites that use the Roboto Google font?

If you install the Roboto font locally do you get the same issue? Not a fix but might explain why it works fine on all our devices.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 9
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Hi Ciarán,

thanks for suggestion, I checked it.

I replace Roboto Google font to Oswald which I used on the previous site, and I was surprised, because it was fine. Then I analyzed code from Google and I found differences.

My code for Roboto was like below:
<l-ink href='http://fonts.googleapis.com/css?family=Roboto+Condensed&;subset=latin-ext' rel='stylesheet' type='text/css'>

My code for Oswald was like below:
<l-ink href='http://fonts.googleapis.com/css?family=Oswald:400,700,300&;subset=latin-ext,latin' rel='stylesheet' type='text/css'>

In the second link I noticed font styles (400,300,700) and this was a key for my problem, I did a new one link for Roboto, I checked all styles for this font (300italic,400italic,700italic,400,300,700), like that:
<l-ink href='http://fonts.googleapis.com/css?family=Roboto+Condensed:300italic,400italic,700italic,400,300,700&;subset=latin-ext' rel='stylesheet' type='text/css'>

And now my problem gone :) and all look fine in all my browsers :woohoo:

For sure I change all other font styles which I use. Now I will know how to proceed in case like that in the future.

Kind Regards
Michał
  1. more than a month ago
  2. Commercial Templates
  3. # 10
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That is great Michał :)

Thank you for posting and sharing your solution!!

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 11
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