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Contact Form Lightbox in Menu (Desktop/Mobil)

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  1. z0r0z
    z0r0z
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  4. Saturday, 13 August 2022
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Hello, I have the problem that in the normal desktop view that in the menu the contact form is displayed in a lightbox, but in the mobile view a 404 page appears. What can I do about it, does anyone have a tip for me?

It is about the following page: https://www.lea-zander.de/

Contact form: Balbooa Joomla Forms Builder

See in the menu -> "Request a quote

Thanks for the help
Marcel
References
  1. https://www.lea-zander.de/
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ciaran
ciaran
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Hi Marcel

Thank you for the update.

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
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  3. # 1
z0r0z
z0r0z
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Okay, I will contact the developer.
I will then give feedback here on how to fix the error.

Best regards
  1. more than a month ago
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ciaran
ciaran
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Hi Marcel

It is difficult to say for sure as this file is compressed, but a likely guess would be that it was updated to the latest version of the mmenu js library (https://mmenujs.com/)..

Ciaran
  1. more than a month ago
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  3. # 3
FrancW
FrancW
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your using jch-optimize, check if that isn't blocking the needed JS script for the contact form. I had a similar issue in the past with jch
  1. more than a month ago
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  3. # 4
z0r0z
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Hi FrancW, thanks for your message. i have already tested this and it is not because of that. i have a suspicion that it is because of the change or linking of the mobile menu. because when i change the open contact form from desktop to mobile, the form changes to the mobile view.

best regards
Marcel
  1. more than a month ago
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  3. # 5
ciaran
ciaran
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Hi Marcel

Just to confirm that this is a template-related issue, could you try enabling one of the default Joomla templates (Protostar) and see if the issue still exists.

Ciaran
  1. more than a month ago
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  3. # 6
z0r0z
z0r0z
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Dear Ciaran,

this problem does not occur in the standard Joomla 4 template Cassiopeia, there the form is displayed normally in the mobile view and without any problems.

Marcel
  1. more than a month ago
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  3. # 7
z0r0z
z0r0z
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Hello Ciaran,

Thank you very much for your help. I have just sent you the access data by e-mail.

Many thanks
  1. more than a month ago
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ciaran
ciaran
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Thank you

Looking at your 'Request a quote' menu item, it appears to be a URL menu item linking to a page /ba-click-lightbox-form-2 however this page does not exist hence the 404 error. Is there a particular reason for this?

Ciaran
  1. more than a month ago
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  3. # 9
z0r0z
z0r0z
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Hello Ciaran,

When you click on the menu item "Request a quote", the lightbox with the form should open. How can I implement this?

Best regards
  1. more than a month ago
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  3. # 10
ciaran
ciaran
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Hello

As I am not familiar with this extension and how the form is loaded, may I suggest contacting the developers of your extension on this issue.

Ciaran
  1. more than a month ago
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  3. # 11
z0r0z
z0r0z
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Hello Ciaran,

the bug was fixed by contact form producer in a template file mmenu-light.js (templates/site/j51_emani/js/mmenu-light.js).

But I can't see exactly what has been changed, can you see it?

Best regards
  1. more than a month ago
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  3. # 12
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