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Conflict between Novah and Chronoforms

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  1. g.signorino
    g.signorino
  3. Commercial Templates
  4. Saturday, 25 April 2020
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Hello, I ask for help to solve a problem. On a clean installation of Novah I installed the Chronoforms v6 component and there is the problem of the disappearance of the dropdowns that you can observe on the site. I state that this only happens on the user side because the preview on the administrator side works correctly. How to solve the problem? Thanks for your help.
References
  1. http://johannan.altervista.org/index.php/prova
Responses (11)
ciaran
ciaran
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Hello

Strangely the CSS that is hiding appears from the extension. Just to confirm that this is a template related issue, could you try enabling one of the default Joomla templates (Protostar) and see if the issue still exists?

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 1
g.signorino
g.signorino
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Hello. I tried to enable both predefined Joomla models (Beez3 and Protostar) and as you can find on the site the problem does not persist. Thanks for your prompt reply
References
  1. http://johannan.altervista.org/
  1. more than a month ago
  2. Commercial Templates
  3. # 2
ciaran
ciaran
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Thank you for checking.

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 3
g.signorino
g.signorino
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Hello.
As you requested, I sent the information (to info@joomla51.com) to allow administrative access to the Joomla installation.
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  1. more than a month ago
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  3. # 4
ciaran
ciaran
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Thank you

This issue should be now resolved. Appears to have been related to a CSS class conflict with animate.css

Ciaran
  1. more than a month ago
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  3. # 5
g.signorino
g.signorino
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Hello

Can this problem be solved? Is there anything I need to do?
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  1. more than a month ago
  2. Commercial Templates
  3. # 6
ciaran
ciaran
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Hello

This issue should be now solved on your Joomla installation?

Ciaran
  1. more than a month ago
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  3. # 7
g.signorino
g.signorino
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Hi

As you can see on the site, unfortunately the problem is not solved!

Thanks
References
  1. http://johannan.altervista.org/index.php/prova
  1. more than a month ago
  2. Commercial Templates
  3. # 8
ciaran
ciaran
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Hello

Could you try doing a full refresh on your browser (CTRL + F5). We can no longer replicate this issue.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 9
g.signorino
g.signorino
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Perfect! thanks, everything works now.
  1. more than a month ago
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  3. # 10
g.signorino
g.signorino
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Thanks
  1. more than a month ago
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  3. # 11
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