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Classic Template submenu doesn't appear on a Mobile Phone

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  1. Anoardo
    Anoardo
  3. Commercial Templates
  4. Thursday, 07 March 2019
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Classic Template submenu voice doesn't appear on a Mobile
Phone.... I can see only top level on my website http://www.jacoporanch.it. It works on a PC but not on a mobile phone..... (chrome, firefox, etc). Please Help!
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ciaran
ciaran
Love Fool Sherlock Holmes The Voice
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Hello

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 1
Anoardo
Anoardo
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Ok! I sent you an email from roberto@anoardo.it
thank you!
  1. more than a month ago
  2. Commercial Templates
  3. # 2
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
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Thank you

I notice you have some console errors which appear to be caused by an installed plugin. Trying to find the culprit however you have a large number of plugins installed (200+). Could you try uninstalling any plugins you are not using and I will then take a second look.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 3
Anoardo
Anoardo
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....ok I removed all unused plugins.... most was from Hikashop......
  1. more than a month ago
  2. Commercial Templates
  3. # 4
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
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Thank you

Turns out the solution was a little simpler. We have converted the blank URL menu items to separators and all appears to be now working correctly.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 5
Anoardo
Anoardo
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Thankyou Ciaran!!! so is not correct to use blank URL menu items as an 'empty' menu' voice? :o
  1. more than a month ago
  2. Commercial Templates
  3. # 6
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
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True. Where possible it is always best to use separators.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 7
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