1. eklavya
  2. Commercial Templates
  3. Wednesday, 28 June 2023
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Hello,

I am migrating my site from Joomla3 to Joomla4. Maya template version on J3 is 1.0.3. When I upload the J4 version (1.0.0) and try to install it, the system says you cannot downgrade. Apparently it's thinking I'm downgrading the template from 1.0.3 to 1.0.0, without taking into account the fact that they are J3 & J4 versions resp!

How do I fix this issue. Do check the attached screenshot for the error I see when J3-1.0.3 version is active on the J4 system

thanks,
makarand
maya-screenshot.png
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Hello

Is the issue you are having present when using the default Joomla template (Cassiopeia)?

Ciaran
  1. more than a month ago
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  3. # 1
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Hello Oliver and Ciaran,

I have followed Oliver's steps and reinstalled the components. Many of our issues got fixed (table alignment and missing pages), but the contact us page and search bar are still having issues ( we have removed custom CSS). Also the J51 Slideshow on the home page is still not functioning as intended, and the banner image on top of the navbar is not working. The credentials we have shared with ou are still valid. Please assist us in this matter.

Regards
  1. more than a month ago
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  3. # 2
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Thank you

Regarding the first issue (ARGUMENT 1 PASSED TO JOOMLA...), this issue appears to be not related to your template as the issue is also present with the default Joomla template. Maybe try recreating the contact.

The table issue appears to be caused by some of your custom CSS in your template style settings. Clearing this field resolves the issue.I believe the rules causing the issue are the following...

.cat-list-row0 {
float: left;
width: 25%;
text-align: center;
}

.cat-list-row1 {
float: left;
width: 25%;
text-align: center;
}


Ciaran
  1. more than a month ago
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  3. # 3
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Hi,

Did you get a chance to go through the admin panel? Any update on the issues.

thanks,
makarand
  1. more than a month ago
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  3. # 4
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I had some of these issues before and I solved it this way:
Before migrating to J4 I set to protostar as default template and disable the j51 template (in extensions/manage)

  • After the migration to J4 I deleted the complete j51_templatename/html folder (take care of overwrites if you have some)
  • Than I installed the new J4 version of the same template and activated it again.
  • Then set it to default.

The reason is that the J4 version will install in the same template folder as the J3 version. But the HTML folder is not deleted so you have new template but some folders maybe from former J3 version. That can cause errors. Thats our experience.

Perhaps this could help?
  1. more than a month ago
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  3. # 5
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I have sent the login details for the site in the email with forum link. Thanks for the help.
  1. more than a month ago
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  3. # 6
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Hi Makarand

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email. Previously provided access details appear to be no longer valid.

Ciaran
  1. more than a month ago
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  3. # 7
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Hello,

Waiting for your reply...

thanks,
makarand
  1. more than a month ago
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  3. # 8
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Hi ciaran

Do let us know if this has anything to do with the template. If not, then we can search other avenues.

thanks,
makarand
  1. more than a month ago
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  3. # 9
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Hello, we published our migration to the live site :eklavya.in but we are facing some issues in the theme. For example : on the Contact Us page we are getting this

https://eklavya.in/contact-us-eklavya
ARGUMENT 1 PASSED TO JOOMLA\CMS\USER\USERFACTORY::LOADUSERBYUSERNAME() MUST BE OF THE TYPE STRING, NULL GIVEN,

And on some pages we are getting misaligned tables :
https://eklavya.in/books/eklavya-books-pdf

https://eklavya.in/resources/worksheets-for-primary-school

Help would be appreciated. Thanks a lot.
  1. more than a month ago
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  3. # 10
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Hi,

You are right. Some extensions need to be updated. And thanks for clearing the cache. That action probably got the inside pages to work :-).

Thanks for your help. We'll come back in case of any more help required for the template.

makarand
  1. more than a month ago
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  3. # 11
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Hello

Admittedly some of the described issues would not be related to your template. Can you confirm that you have updated all extensions and plugins to their Joomla 4 versions.

I have cleared your Joomla cache which appears to have fixed the frontend error messages.

Ciaran
  1. more than a month ago
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  3. # 12
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No I have not installed another version of the template. I was checking out different configuration changes to fix the issue. I tried disabling sef_urls but the change was not being reflected on the site. Similarly changing the site title or other settings were not getting applied. I tried to take the site offline and now I am getting this error, also admin panel is inaccessible. I am now getting this error on admin page and the same error on the default page. The home page is still working.
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  1. more than a month ago
  2. Commercial Templates
  3. # 13
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Hello

Have you since re-installed a different version of your template? The original issue appears to have returned?

Ciaran
  1. more than a month ago
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  3. # 14
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Yes, the template is visible when you click on the Home page URL. However, the entire page is not showing up and also none of the inside pages are working. They are giving 404 - category not found error!
Is there something that is still missing?

thanks,
makarand
  1. more than a month ago
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  3. # 15
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Thank you

Reinstalling your template appears to have resolved the issue.

Ciaran
  1. more than a month ago
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  3. # 16
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I've sent the email again. Sorry.. I made a mistake earlier
  1. more than a month ago
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  3. # 17
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Hello

Could I ask you to check the details provided as they give us the following notice when we attempt to log in..

Warning
Username and password do not match or you do not have an account yet.


Ciaran
  1. more than a month ago
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  3. # 18
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Thanks. The update record looks good, but getting the same error after installing it.

I've sent you an email...
  1. more than a month ago
  2. Commercial Templates
  3. # 19
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Hello

Thank you for reporting this issue.

I have just created an update for this template which should resolve this issue for you.

If the issue persists after updating, may I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 20
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