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Artisan - Main body content disappears when Copyright updated

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  1. Chamberlain
    Chamberlain
  3. Commercial Templates
  4. Friday, 02 March 2018
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Hello,

I installed using quickstart package.

The social icons and copright text do not appear in the left column in either your demo or quickstart website as per your template thumbnail on this page: https://www.joomla51.com/joomla-templates/j51-artisan see (screenshot 2)

Thank you in advance.

Edit: The social icons and copright text do not appear in Firefox Quantum browser, but do in Google Chrome.
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ciaran
ciaran
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Hello

On what screensize are you having this issue? Is your browser zoomed in in any way (CTRL + 0 to reset).

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 1
Chamberlain
Chamberlain
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Firefox Quantum browser is at 100%, definitely. However, you raise an interesting point. I try zooming out, to 90%, and the copyright text becomes visible.

But it is not visible at 100%.

Try it yourself in Firefox Quantum?
  1. more than a month ago
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  3. # 2
ciaran
ciaran
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Hello

We are unable to replicate this issue however that would be expected behavior considering our screen resolution is relatively large. May I ask at what screen resolution are you viewing your site?

Ciarán
  1. more than a month ago
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  3. # 3
Chamberlain
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Screen resolution 1600 x 900. Firefox quantum at 100%. See attached screenshot.
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Screenshot-2018-3-5 Home.jpg Screenshot-2018-3-5 Home.jpg
  1. more than a month ago
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  3. # 4
ciaran
ciaran
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Hello

To disable the hiding of social icons below a certain viewport height may I suggest adding the following to the Custom CSS field of your template settings...

@media only screen and (max-height: 767px) {

	#socialmedia, .copyright {

	    display: block;

	}

}


Ciarán
  1. more than a month ago
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  3. # 5
Chamberlain
Chamberlain
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This causes the copyright block to display over the logo on smaller screens. see screenshot attached.
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Screenshot-2018-3-9.png Screenshot-2018-3-9.png
  1. more than a month ago
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  3. # 6
ciaran
ciaran
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Hello

Would you have a URL to an example of this issue?

Ciarán
  1. more than a month ago
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  3. # 7
Chamberlain
Chamberlain
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The issue can be seen in your demo: http://www.joomla51.com/demo/0128/
  1. more than a month ago
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  3. # 8
ciaran
ciaran
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Hello

You can add the following to the Custom CSS field of your templates parameters (Extensions -> Templates -> [YourTemplateStyle] -> Custom CSS)...

@media only screen and (max-height: 767px) {

.copyright, #socialmedia {

    display: block !important;

    position: relative;

    top: 0;

}}


Ciarán
  1. more than a month ago
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  3. # 9
Chamberlain
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I added that CSS and it does not resolve the issue. In Firefox Quantum at 100% view it moves the copyright block to the top above the logo. See screenshot attached.
Attachments (1)
Screenshot-2018-3-13 - Home.png Screenshot-2018-3-13 - Home.png
  1. more than a month ago
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  3. # 10
ciaran
ciaran
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Hello

Please post a URL to an example of this issue.

Ciarán
  1. more than a month ago
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  3. # 11
Chamberlain
Chamberlain
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I would need to provide you with the access details to the website securely. How can I do this?
  1. more than a month ago
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  3. # 12
ciaran
ciaran
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Hello

Details can be email to info@joomla51.com. Please paste a URL to this post in your email for our reference.

Ciarán
  1. more than a month ago
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  3. # 13
Chamberlain
Chamberlain
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I've sent my details through via email. I have stated previously, that this issue can be viewed in your Demo for the template.
  1. more than a month ago
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  3. # 14
ciaran
ciaran
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Hello

We have just updated our Artisan template amending both the social icons and copyright information to be displayed on all screen devices as requested. For details on updating your template may I suggest the following article.. https://joomla51.com/tutorials/item/updating-your-template

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 15
Chamberlain
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I have updated thre template on my website but the copyright section is still not visible in firefox quantum. You can only see it if you zoom out to 90%. Also, you still can't see these sections in your demo.
  1. more than a month ago
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  3. # 16
ciaran
ciaran
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Hello

Could I ask you to resend your login details as we do not appear to have received them (info@joomla51.com). Please paste a URL to this post in your email for our reference.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 17
Chamberlain
Chamberlain
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I've sent them again.
  1. more than a month ago
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  3. # 18
ciaran
ciaran
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Thank you. Received.

I have removed the media query disabling these elements on smaller height screens. Are you now getting the desired result?

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 19
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