1. chlyroju
  2. Sherlock Holmes
  3. Commercial Templates
  4. Tuesday, 22 November 2022
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Bonjour,
Le module J51_News ne s'affiche pas sue les navigateurs Edge et Chrome.
J'ai désactivé custom.css car il y avait pas mal de modifications ainsi que JCH Optimize mais çà ne change rien.
Avez-vous une idée du problème ?
Version : 3.10.11
Merci pour votre aide

Hello,
The J51_News module is not displayed on Edge and Chrome browsers.
I disabled custom.css because there were a lot of modifications as well as JCH Optimize but that doesn't change anything.
Do you have an idea of ​​the problem ?
Version: 3.10.11
Thanks for your help
References
  1. https://www.rko.fr/
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Hello

Would you have a URL directly to an example of your News module? I dont see an example on your homepage (https://www.rko.fr/).

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 1
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Hello,
The module is visible on the home page of http://www.rko.fr with only the firefox browser not with Edge and Chrome
Christian
  1. more than a month ago
  2. Commercial Templates
  3. # 2
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tested with firefox, chrome and opera, for me the module is visible. browser refresh?
  1. more than a month ago
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  3. # 3
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Hello,
In fact, when I go to another page and come back to the home page, the module no longer appears (see attached image):D
I refreshed the browser, cleared the cache, erased the navigation data!
Christian
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  1. more than a month ago
  2. Commercial Templates
  3. # 4
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Hello

To amend try adding the following to the Custom CSS field of your templates parameters (Extensions -> Templates -> [YourTemplateStyle] -> Custom CSS)....

.j51news_inside.owl-carousel {
display: block;
}


Ciaran
  1. more than a month ago
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  3. # 5
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Hello,
Unfortunately that doesn't work! see attached picture)
Christian
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  1. more than a month ago
  2. Commercial Templates
  3. # 6
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Hello

Maybe I miss understand your query. Is the news module not been displayed in your screenshot (below the black bar)?

Ciaran
  1. more than a month ago
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  3. # 7
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Hello,
We see on the image the module which is displayed under the black bar.
Only 2 news items are displayed and they are fixed.
Christian
  1. more than a month ago
  2. Commercial Templates
  3. # 8
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Hi Christian

As a reference, we are using Firefox and we are finding that both Chrome and Firefox are displaying your site the same. Is there a particular platform where your site is displaying correctly?

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 9
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Hello,
On Firefox, the display is normal.

On Chrome, after emptying the site and browser cache and deleting the browsing history, the J51_news module is displayed but if you browse to another page on the site and return to the home page, the J51_news module is no longer displayed.

On Edge, after emptying the site and browser cache and deleting the browsing history, the J51_news module is displayed but if you navigate to another page on the site and return to the home page, the J51_news module is no longer displayed.

On Firefox, Edge and Chrome, the tests were done without the code that you suggested I put in the custom.css file

With the code in custom.css:

On Firefox, no problem (view firefox picture)

On Chrome, after emptying the site and browser cache and deleting the browsing history, the J51_news module does not display normally, there are only 2 news displayed instead of 3 and the scrolling does not work.(view chrome picture)

On Edge, after emptying the site and browser cache and deleting the browsing history, the J51_news module is displayed but if you navigate to another page on the site and return to the home page, the J51_news module is not displayed normally, only 2 news items are displayed instead of 3 and scrolling does not work.
(view edge picture)

Christian
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  1. more than a month ago
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  3. # 10
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Hi Christian

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
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  3. # 11
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Good evening,
I sent you an email with the identifiers to the rko.fr site and the link to this post.
Christian
  1. more than a month ago
  2. Commercial Templates
  3. # 12
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Thank you Christian

I have reinstalled your template and module and all appear to be now displaying correctly.

Ciaran
  1. more than a month ago
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  3. # 13
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Hello,
Can you remove the white band that I didn't have before your intervention?
Attached are screenshots
thanks in advance
Christian
  1. more than a month ago
  2. Commercial Templates
  3. # 14
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I found how to remove the white band
The problems are fixed.
Thanks
Christian
  1. more than a month ago
  2. Commercial Templates
  3. # 15
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