1. kcomvid
  2. Commercial Templates
  3. Wednesday, 17 May 2017
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I am using Virtuoso with Joomla 3.7.0 and having two issues. I have used Virtuoso before and have not had these problems.
1. I am using a photo page background, but when a page (such as the home page) is short, a grey bar shows up at the bottom of the page, cutting off part of the photo background. Second issue is that when I go to the template style page and try to remove the preset copyright statement, it will not delete.

I am still in development on this site, so it is on a Wampserver and not yet online. I have attached a screenshot picture which shows the Home Page and the issues I have mentioned.

Any guidance will be helpful, especially since I have an approaching deadline with the client.
Thank you
Virtuoso Home Page Example.png
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Hello

Admittedly it is difficult for us to say with access to a live version of the issue. Firstly have you the most recent download of the template installed? It was last updated a couple of days ago.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 1
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On removing the copyright area try adding the following to the Custom CSS field of your templates parameters...

#container_spacer1 {
display: none;
}


Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 2
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I am a little reluctant to update to the latest version of Virtuoso because I have some third part extensions that are very important to the work I have already done. It would appear that there are folders from these extensions as part of the template core files. Maybe I am wrong. Under the template folder, the html folder has a third party extension file. Here are the template files:

Virtuoso template files.jpg [attachment]Virtuoso template files.jpg
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  1. more than a month ago
  2. Commercial Templates
  3. # 3
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Hello

It is highly unlikely that any 3rd party extension would add any files to your Virtuoso folder. All files listed in screenshot are part of the default template.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 4
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Hello Ciaran,
Thank you for the time you are spending with me. Also the custom css fix you sent for the copyright text worked, thank you again.
I should have included the contents of the Virtuoso html folder to show you what I am concerned about with third party extensions. I am talking about a component extension called "Advanced Portfolio Pro", which I have used on this project for several days of work. That is why I want to make sure it is okay to update the template. Here is the Virtuoso html folder: Virtuoso template html.png
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  1. more than a month ago
  2. Commercial Templates
  3. # 5
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Thank you

Updating your template should only update existing files and leave the com_advportfoliopro folder un-effected. Having said that I would strongly suggest to backup your template folder before updating (download locally). If for what ever reason this folder gets removed then you can simply re upload it to the same previous location.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 6
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