Hi,
I bought the Piano Forte theme back in November 2013 and love it, but have reached the stage where I could use some support.
Firstly - the control panel shows that 'Joomla is up to date', but it is running version 3.2.0. As a software engineer and ex-sysadmin of a web host, I know how dangerous out-of-date PHP software can be so I'm keen to know if it is possible to update Joomla, but I wouldn't want to risk breaking the site or template (various update-related menu options already result in Joomla reporting MySQL syntax errors). Is this upgrade something you can help me with?
Also, I have some basic questions about how it might be possible to make better use of the template to lay content out. Of course I am able to experiment with the features exposed by Joomla and the template, but I wonder if the template author may be able to provide some direction on the best ways to go about, say, laying content out within a grid without needing to insert my own HTML.
Is this one-to-one support something you offer? I don't think it would take very long for someone who knows what they're doing (I'm technical, but a Joomla novice) and I would be more than happy to pay for it of course. Alternatively I'm more than happy to open up a couple of forum topics with specific details about the issues I'm facing.
Cheers,
Chris
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