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Unable to unzip template file

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  1. Hemingray
    Hemingray
  3. Commercial Templates
  4. Saturday, 10 August 2013
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I have just purchased and downloaded the J51_Substance_Unzip1st.zip template file. When I try to extract it with Windows 7 Explorer, I get the following message:

Cannot complete the Compressed (zipped) Folders Extraction Wizard
The Compressed (zipped) folder is empty
Before you can extract files you must copy files to this compressed (zipped) folder

I don't know what this means. Can anyone help, please? I have tried using B1 Free Archiver to unzip the template file, but it comes up with an error message.

Ray Hemingray
Responses (7)
ciaran
ciaran
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Hi Ray

It sounds like your download of the template may have terminated prior to completion. May I suggest downloading the template again. You should have no issue opening the archive in Windows 7.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 1
Hemingray
Hemingray
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Dear Ciaran,

Thank you for your reply. However, I have downloaded the zip file again and tried to unzip it, but I get an error message when I try to do so. Please advise.

Ray
  1. more than a month ago
  2. Commercial Templates
  3. # 2
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I have the same problem with the same template! I tried to download some more times but with the same result! The problem is with file for Joomla 3 I think...

Please, help me too :) Thank you!
  1. more than a month ago
  2. Commercial Templates
  3. # 3
ciaran
ciaran
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My apologies. It appears the file was indeed truncated on a recent update of the template. I have re-uploaded the template to the server which should amend the issue.

Once again I apologise for the inconvenience.

Ciarán
  1. more than a month ago
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  3. # 4
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Thank you very much!
But now I have problem that in my downloads I don`t have anything, I can`t download the template again...
  1. more than a month ago
  2. Commercial Templates
  3. # 5
Hemingray
Hemingray
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Ciaran,

Thank you for sorting out the problem. I have now downloaded and successfully installed the template.

Many thanks

Ray
  1. more than a month ago
  2. Commercial Templates
  3. # 6
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Thank you Ciaran,
Everything is OK now :)
  1. more than a month ago
  2. Commercial Templates
  3. # 7
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