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Unable to make payment

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  1. Viva Latino
    Viva Latino
  3. Pre-Sales Question
  4. Wednesday, 17 July 2013
  5.  Subscribe via email
Hi, please help.

Really keen to buy J51 - Nocturne

Unfortunately after I fill out the J51 - Nocturne Subscription page with security code etc it redirects to the "Please wait while we redirect to the paypal payment" page and moments later it goes to the blank page and stays there so not able to make a payment.

We have tried on 1 mac and 2 pcs.

Thanks in advance :cheer:
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ciaran
ciaran
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Hello

Note that issues can arise when making a purchase if you have accessed our site from bestofjoomla.com as this site places all its outbound links within a frame which can cause problems with Paypal. If this is the case may I suggest trying to place a new order by accessing our site directly (http://www.joomla51.com).

Alternatively if you continue to have trouble you can pay the amount directly into our Paypal account (info@joomla51.com) stating the template you wish to purchase in the comments section and we will email your template directly. This is often a work around for any purchasing problems.

Ciarán
  1. more than a month ago
  2. Pre-Sales Question
  3. # 1
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