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ThumbsGallery extension not showing thumbnails

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  1. marczis
    marczis
  3. Free Templates / Extensions
  4. Wednesday, 13 November 2024
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Hi Ciaran,

I recently updated my website to Joomla 5.2.1 and I also went from PHP 8.1 to 8.2. The template I'm using is J51_Skylar4.
Today I created a new thumbsgallery module and inserted the module in an article as I have done many times before. It seems to work but the thumbnails of the photos are not displayed in the page, only tiny dots appear where the thumbnails should be (see attached file and URL link). If I click on the dots, the photos are displayed normally and I can switch from one photo to the next.
I tried in Firefox, Chrome and Safari and on my cell phone with the same result.

Thanks for your help.
Marc Z
Attachments (1)
thumbsgallery.jpg thumbsgallery.jpg
References
  1. https://www.ucathle.fr/index.php/resultats/2024/973-resultats-cross-albi-marathon-toulouse
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eumel7
eumel7
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Take a look at the pictures in the thumbs folder, could they be defective?

https://www.ucathle.fr/images/images_2024/weekendnov11/thumbs/crossalbi1.jpg

or have you tried a different folder (pictures)? Does that not work either?
  1. 5 days ago
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  3. # 1
marczis
marczis
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Thanks for your reply.

The thumbs folder is empty! (see attached screenshot)
I checked in other folders using ThumbsGallery and there are thumbnail photos in the thumbs folders every time but not here with the new gallery so it looks like there's a problem somewhere.
The module is supposed to create the thumbnails automatically, right?
I just tried again with another new folder to see what happened and I get exactly the same result. The folder containing the large photos is fine but the thumbs folder is empty.
I don't know what to do about it. Any suggestions?

Thanks.
Marc Z
Attachments (1)
Screenshot 2024-11-15 at 12.09.42.png Screenshot 2024-11-15 at 12.09.42.png
  1. 4 days ago
  2. Free Templates / Extensions
  3. # 2
ciaran
ciaran
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Hi Marc

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. 1 day ago
  2. Free Templates / Extensions
  3. # 3
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