Take a look at the pictures in the thumbs folder, could they be defective?

https://www.ucathle.fr/images/images_2024/weekendnov11/thumbs/crossalbi1.jpg

or have you tried a different folder (pictures)? Does that not work either?

Thanks for your reply.

The thumbs folder is empty! (see attached screenshot)
I checked in other folders using ThumbsGallery and there are thumbnail photos in the thumbs folders every time but not here with the new gallery so it looks like there's a problem somewhere.
The module is supposed to create the thumbnails automatically, right?
I just tried again with another new folder to see what happened and I get exactly the same result. The folder containing the large photos is fine but the thumbs folder is empty.
I don't know what to do about it. Any suggestions?

Thanks.
Marc Z

Hi Marc

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran

Hi Ciaran,

I just sent you the temporary administration access to my website.
https://www.ucathle.fr/administrator/index.php

Thanks a lot.
Marc Z

Hi Marc

Could I ask you to resend your details as we do not appear to have received them. Cc ciar4n@gmail.com just in case your domain is block by our server.

Ciaran

Hi Ciaran,

I sent you the details again at ciar4n@gmail.com.

Marc Z

Thank you Marc

Details received. It seems that the module is unable to create the thumbnail images to your gallery. Have you noticed any related errors in your PHP log that might indicate why this is the case?

Ciaran

Hi Ciaran,

I actually haven't looked at the PHP log. I just noticed that there were no thumbnail images in the thumbs folder. I'm not sure that I know where to find the PHP log but I'll have a look tomorrow and I will keep you posted.

Thanks.
Marc Z

Hi Ciaran,

I honestly don't know how to find the PHP log. Is it in Joomla or on my web host? I checked in Joomla and the error log was not activated. I activated it in simple mode. Is that it? And then?
I found the error.php file in the log folder but there's nothing about the thumbsnail module on it.

Thank you for your help.
Marc Z

Hi Marc

Have you any log files located in the ./log folder in the root of your Jooma installation?

Ciaran

Hi CIaran

Yes, there are 9 php files in the ./log folder. Here's a screenshot of them - see attached file.
In the "everything.php" file, there are the following lines many times :

2024-11-28T14:47:22+00:00 CRITICAL 2a06:98c0:3600::103 error Uncaught Throwable of type Joomla\CMS\Router\Exception\RouteNotFoundException thrown with message "Page introuvable". Stack trace: #0 [ROOT]/libraries/src/Application/SiteApplication.php(754): Joomla\CMS\Router\Router->parse()
#1 [ROOT]/libraries/src/Application/SiteApplication.php(244): Joomla\CMS\Application\SiteApplication->route()
#2 [ROOT]/libraries/src/Application/CMSApplication.php(306): Joomla\CMS\Application\SiteApplication->doExecute()
#3 [ROOT]/includes/app.php(58): Joomla\CMS\Application\CMSApplication->execute()
#4 [ROOT]/index.php(32): require_once('/home/ucatwckp/...')
#5 {main}

Let me know what you want me to send you.

Thanks again for your help.
Marc Z