1. AussieTimmeh
  2. Commercial Templates
  3. Wednesday, 01 July 2020
  4.  Subscribe via email
Hi there!

Loving the Sophia template so far. :D

I do have a couple minor questions to do with the template on mobile devices. You'll need to log in.

Domain: missionsamburu.org
Login: removed
Password: removed

1. The login menu item on the footer menu is hanging off the right hand side of the page. This is true for mobile portrait and landscape, iPad portrait and landscape. But it's fine on the desktop. I cannot work out why this is?
2. On desktop, you can click on the parent menu items 'About' and 'Projects' and it will take you to a specific article, but on mobile, it will not let you click on them and go to the article. Is there any way around this?
3. The 'Get Involved' menu has no article associated with it, so it works fine on mobile. You can navigate to either sub-page from any page outside of 'Get Involved'. But once you are in one of the two sub-pages (Give or Pray), you can no longer go to the other page under the 'Get Involved' menu (ie you cannot go from Pray to Give). You have to navigate to a different page outside the menu, then back again. Do you have any idea why this might be?

Thanks for your help!

Tim
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Hi TIm

Can you confirm that details have been sent to info@joomla51.com? We do not appear to have received them (yet).

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 21
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Thanks Ciaran, I've sent the details via email.
  1. more than a month ago
  2. Commercial Templates
  3. # 22
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Hi Tim

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 23
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Hi Ciaran,

Unfortunately I think the problem has gotten worse for the Login link on the footer menu. It's even further to the right hand side. Now I'm getting a new menu at the very top of the template for both mobile and desktop and have lost the collapsible menu in the header for mobile.

What have I done wrong? Do I need to re-install all the add-on modules to fix this (like carousel etc?)

Tim
  1. more than a month ago
  2. Commercial Templates
  3. # 24
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Thank you Ciaran. I am just backing up my site and will update the template. The article you linked seemed to indicate all the settings will be saved, just unsure of the custom CSS I enter into the Custom CSS fields in the template. Better to be safe than sorry. Thanks for the template update.
  1. more than a month ago
  2. Commercial Templates
  3. # 25
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Hi Tim

1. We have just updated the template, amending this issue.

2. A common issue so we have also updated the template mobile menu. The menu now allows for both linked and non linked parent items.

3. Have you since amended this issue? Presuming I understand you correctly, we can now navigate between 'Give' or 'Pray' without issue.

For details on updating your template to the latest download, may I suggest the following article.. https://joomla51.com/tutorials/joomla-basics/updating-your-joomla-template

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 26
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