1. SoundsEssential
  2. Sherlock Holmes
  3. Commercial Templates
  4. Tuesday, 11 April 2023
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Hi guys,

I'm getting an install error on a test site i'm attempting to upgrade from 3.x to 4.x. The version number on the Sophia J4 template (1.0.1) is lower than that on the J3 (1.0.17) version, so it won't install. Can this be sorted out for an easier switchover?

Thanks!
Mal
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Thanks, Ciaran! I was waiting to hear from you because the site has some pretty extensive custom CSS for their 3rd-party integrations and I def didn't want to lose all that or have to recreate it. Much appreciation, as always, for the work you do and the quality support you provide!
  1. more than a month ago
  2. Commercial Templates
  3. # 1
Accepted Answer Pending Moderation
0
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Undo
Hello

Thank you for reporting this issue.

I have just created an update for this template which should resolve this issue for you. Note that uninstalling and reinstalling will cause you to lose your template style settings. Installing the latest download should allow you to update without uninstalling.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 2
Accepted Answer Pending Moderation
0
Votes
Undo
Switch to cassiopeia. Uninstall the J3 version and then install the J4 version
  1. more than a month ago
  2. Commercial Templates
  3. # 3
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