1. Greenstuff
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  3. Monday, 10 September 2018
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Hi, am trying to install Sophia via the Demo Installer but keep getting the error messages
INSTL_DATABASE_HOST_IS_NOT_LOCALHOST_GENERAL_MESSAGE
and
INSTL_DATABASE_HOST_IS_NOT_LOCALHOST_DELETE_FILE

I know this has been raised before - I am unable to locate any .txt file that may need deleting. I have no programming experience either. Please advise.
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Hello

May I suggest the following article on this issue... https://docs.joomla.org/J3.x:Secured_procedure_for_installing_Joomla_with_a_remote_database

Basically, as you are not using localhost as the database server, Joomla has created a file in the root of your Joomla installation. By deleting this file, Joomla knows that you are the owner to the site. Have you access to the root of your Joomla installation?

Ciaran
  1. more than a month ago
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  3. # 1
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Hi Ciaran.
Thanks for your reply - I'm afraid the link above does not work. Could you please explain what you mean by root access?
Thanks, Graham
  1. more than a month ago
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  3. # 2
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Hi Graham

Corrected link... Click

Root access means access to the root of your Joomla installation. This is the base level directory usually accessible via your server administration or via FTP.

Ciaran
  1. more than a month ago
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  3. # 3
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Hi Ciaran,
Thanks for the link, am afraid that the article does not make a lot of sense to me :)

Yes I have FTP access, will get that going now. There was a .txt file and I deleted it, but am still getting the error. What am I doing wrong?

Thanks, Graham
  1. more than a month ago
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  3. # 4
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Hi again, all sorted. I think it just took a while for the server to catch up.
Yipee!
Many thanks. :D
  1. more than a month ago
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  3. # 5
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Excellent... thank you for the update! :)

Ciaran
  1. more than a month ago
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  3. # 6
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