May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.
The scroll-to-offset option is designed to offset navigation to an anchor id which would be the standard way to navigate within a page. However your component is using a name attribute instead.
To get around this I have added the following to the Custom CSS field of your template settings (edit to taste where 100px is your offset)...
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