1. noisyjohn
  2. Commercial Templates
  3. Saturday, 05 January 2019
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I have install Robyn as default template and everything works fine, but after a while I realize that I have problem with editing as super user.
Apparently as super user I can edit all the articles. However for a strange reason when an article is featured and published at home page (single article menu)
I cannot save the changes, although the JCE editor opens. The same happens with TinyMCE. I had disabled all the plugins but no result. When I turn the site to Protostar template editing works fine. This happens with frontpage, uncategorized articles and some articles that are placed in a banner.
site: https://www.prtotiksana.gr

I will appreciate any advice
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Hi John

Just to confirm that this is a template related issue, could you try enabling one of the default Joomla templates (Eg. Protostar) and see if the issue persists?

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 1
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Hi Ciaran,
The version of Joomla is 3.9. Yes it is a template issue. Editing works fine with protostar template (default joomla) and with all other plugins enabled. For now I have made a work around with URL cloaking that switches to protostar automatic. (if URL matches ?view=form&layout=edit& ). Of course this is not a true solution. I din't observe any other strange behavior except that save function is not working.
  1. more than a month ago
  2. Commercial Templates
  3. # 2
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Hi John

Thank you for checking.

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 3
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Hello Ciaran,
I have send you an email with account details
  1. more than a month ago
  2. Commercial Templates
  3. # 4
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Thank you

I have been able to replicate the issue. There is a number of javascript console errors on your page which appears to stop items from saving. Considering the type of errors, I suspect the issue is caused by one of your modules. Firstly I would suggest removing any modules you are not using (including non published). I then suggest disabling all remaining modules published on your homepage. Presuming this resolves the issue, enable modules one by one until you find the offending module.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 5
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Thank you Ciaran,
I fact there were errors due to modules. Only one module causes this error, CK Carousel (so I have to buy another one...)
Thanks again for your effective help. SOLVED

John
  1. more than a month ago
  2. Commercial Templates
  3. # 6
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