Could Joomla51 explain what kind of company you are? I requested a refund, and no reaction whatsoever. I saw that the company resides apparently in Ireland. Are EU rules on costumer protection not applicable then?
As per our terms and conditions (https://www.joomla51.com/terms-conditions) we don't normally offer refunds. Regardless, in this instance and due to the delay in offering support during the holiday season, we are happy to wave these terms. I have refunded your purchase as requested.
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