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Problem with XML file, "Module XML data not available" showing

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  1. Migz001
    Migz001
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  4. Monday, 12 March 2018
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We recently had a look at a similar issue regarding the linking of the XML file to a couple of modules that went missing.
I have been working on other modules and a similar message is shown inside with an error message "Module XML data not available" inside. How can I get this working properly again.

I have attached some files to give you a clue what I mean.

image1: Looks at a module I was working on that no longer works and shows no TinyMCE Editor in the custom module

image2: Another module I was working on that no longer works and shows the above mentioned error message

image3: Looking at the list of all the modules affected. I am using some of them on this site, but have an XML file problem.

I look forward to hearing from you.

Miguel
References
  1. http://vintagesunglasseslondon.co.uk/newsite/index.php
  2. http://vintagesunglasseslondon.co.uk/newsite/administrator
Responses (6)
ciaran
ciaran
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Hi Miguel

To resolve this issue you can install the module again via your Extensions Manager. No module settings will be lost.

Ciarán
  1. more than a month ago
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  3. # 1
Migz001
Migz001
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Hi Ciarán,
I tried that, but the editing part is missing, so I can't drop any scripts there as its not there.
Also for stuff like the custom module, again, no editor.

Should I reload joomla in that case? I'm using joomla 3.8.5
  1. more than a month ago
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  3. # 2
ciaran
ciaran
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Hi Miguel

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciarán
  1. more than a month ago
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  3. # 3
ciaran
ciaran
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Hello

I have re installed your custom module resolving the issue with this module.

There does appear to be some issues with your Joomla installation. Have you changed database recently? You have a lot of un discovered modules.

Ciarán
  1. more than a month ago
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  3. # 4
Migz001
Migz001
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I haven't touched the database, or re-installed joomla either. I am not sure how this all began.

I notice that there is an update now due to joomla, would that fix the problem?
  1. more than a month ago
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  3. # 5
ciaran
ciaran
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The latest update for Joomla is largely a security fix so suspect updating will not resolve your issue.

It is quite a common issue so I would suggest doing a quick search for Module XML data not available.

The reason I suspected a change in database is due to the large amount of undiscovered modules. These are extensions who's files exist but are not listed/installed to Joomla (Extensions -> Manage ->Discover -> Discover).

Ciarán
  1. more than a month ago
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  3. # 6
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