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Problem installing Impulse template

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  1. ekaup
    ekaup
  3. Commercial Templates
  4. Friday, 17 October 2014
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Hello, hope someone can help me with this problem. I just purchased template Impulse but I can not install it to my site. The message I got is in the attachment.
Does anyone recognise this problem?
Responses (4)
ciaran
ciaran
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Hello

This appears to be a server error. Are you getting the same error with any Joomla extension or just with your template?

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 1
ekaup
ekaup
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Hi Ciarán, thanks for your reply. It happens with large extentions, smaller ones do install with no problem. I am having looked at this tomorrow. Do you think it is due to some max settings in the system?
  1. more than a month ago
  2. Commercial Templates
  3. # 2
ciaran
ciaran
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Hello

One possible issue is the max upload limit in your servers php.ini however by default this is set to 2mb which would be sufficient to upload your template as it is considerably less in file size

To edit your php.ini may I suggest the following... http://stackoverflow.com/questions/2184513/php-change-the-maximum-upload-file-size

Alternatively your server/connection could be particularly slow which is causing it to time out with the bigger file sizes.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 3
ekaup
ekaup
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Hi Ciarán, the ting is this happens instantly when I try to install large files. For example when I tried to upload three images this happens but upload one by one is fine.
So I will talk to my server guys and have them find out.
ekaup
  1. more than a month ago
  2. Commercial Templates
  3. # 4
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