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Presence Support?

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  1. Senyors
    Senyors
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  4. Saturday, 07 December 2013
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I purchased the Presence template back on March 30, 2013 (purchase order 18596) and installed it at http://test.wisconsinumc.org. For the most part I've had a lot of success with it, but I've also encountered some problems and have made a bunch of edits to the various associated stylesheets. Yesterday, I tested the template for the first time in an Android device, and noticed that the main menu sub-navigation didn't work; each time I tried to tap a sub-navigation item to reveal the next level of navigation underneath, I'd instead be taken directly to the initial sub-navigation page.

I'm guessing that there have been some fixes to the template since March, and I'm wondering how I can go about receiving them. I only purchased the template--not a membership to the site--so does that preclude me from receiving template updates in the future?
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ciaran
ciaran
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Hello

This is indeed is an issue that has evolved with recent versions of Android regarding our Presence template. We are -re-developing this template, incorporating the mobile menu used on our more recent template (http://demo.joomla51.com/0106) releases. We hope to have this update ready and available by the end of this week. If you could drop us an email to info@joomla51.com along with the PO number of your purchase, we will send you an update install file as soon as available.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 1
Senyors
Senyors
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Thank you for the feedback and support. I've responded to your email with a copy of my invoice (#18596 made on March 30, 2013).
  1. more than a month ago
  2. Commercial Templates
  3. # 2
wavelen
wavelen
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Since i purchased the same template in September i would be very interested in this update.
Paypal Transaction Info

Sep 30, 2013 20:16:07 GMT+03:00
Transaction ID: 4EN77545RR817144S

Thanks in advance
  1. more than a month ago
  2. Commercial Templates
  3. # 3
ciaran
ciaran
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Hi Wavelen

Could I ask you to send the PO number for your purchase to info@joomla51.com and we will send the latest download of your Presence template.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 4
Politis
Politis
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Sorry diffferent accounts :laugh:
I'm wavelen. I will forward the transaction mail from paypal to your mail.
  1. more than a month ago
  2. Commercial Templates
  3. # 5
ciaran
ciaran
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Hi Politis

Just so you know we still have not received any email.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 6
Politis
Politis
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it should be there now.
  1. more than a month ago
  2. Commercial Templates
  3. # 7
ciaran
ciaran
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Hello

We still don't appear to have received any information from you. Could I ask you to try sending the details via our contact form (http://www.joomla51.com/contact-us/uncategorised/joomla51) and also if you could send the information to my personal mail address at ciar4n@gmail.com

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 8
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