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Mobile menu not clickable on iPhone - Kaylee template

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  1. dy87chf
    dy87chf
  2. Sherlock Holmes
  3. Commercial Templates
  4. Friday, 21 April 2023
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The mobile menu on iPhones was working fine until I changed the Slideout Toggle Color in the Responsive Options. After I saved that change, the mobile menu on my iPhone does not work. Clicking on it does nothing:

https://dianec63.sg-host.com/

The mobile menu works fine on desktop.
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eumel7
eumel7
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the error is not only on the iphone, it doesn't work for me in firefox and also not in chrome (Windows pc an android phone)
  1. more than a month ago
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  3. # 1
dy87chf
dy87chf
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Any update on how to fix this?
  1. more than a month ago
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  3. # 2
ciaran
ciaran
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Hello

I have checked your site using an iPhone 13 running iOS v15.2 on Safari and yur mobile menu appears to work without any problems. Is this still an issue for you?

Ciaran
  1. more than a month ago
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  3. # 3
dy87chf
dy87chf
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Yes, still an issue for me. The mobile button is not working on my iPhone on Safari.
  1. more than a month ago
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  3. # 4
dy87chf
dy87chf
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I cleared the cache in Safari on my phone and then the button worked. However, immediately after that it stopped working.
  1. more than a month ago
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  3. # 5
ciaran
ciaran
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Hello

Yes after a number of item clicks, we can now replicate the issue on both Chrome and Safari. May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
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  3. # 6
dy87chf
dy87chf
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Email has been sent. Thank you
  1. more than a month ago
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  3. # 7
dy87chf
dy87chf
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Any update on this? We are going live with the site this week.
  1. more than a month ago
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  3. # 8
ciaran
ciaran
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Hello

We have just released an update to this template, updating the mobile menu to that used in our more modern templates, and also resolved the head code issue not always being loaded.

Installing this update should hopefully resolve all your issues. For details on updating your template may I suggest the following article.. https://joomla51.com/tutorials/joomla-basics/updating-your-joomla-template

Ciaran
  1. more than a month ago
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  3. # 9
dy87chf
dy87chf
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This is perfect, thank you.
  1. more than a month ago
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  3. # 10
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