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Mobile menu doesn't open first menue item, if there are sub items

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  1. hamatec
    hamatec
  3. Commercial Templates
  4. Wednesday, 02 September 2020
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I'm using the template J51 - Sophia.
The main menu on the top works fine in desktop view.
In mobile view I can't open the main item, if there are sub items. It just shows the sub items.

how can i fix this

many thanks
Responses (17)
ciaran
ciaran
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Hello

We have recently added the option to allow linked parent itmes on mobile deivce. So updating your template to the latest download should resolve this issue for you. For details on updating your template may I suggest the following article.. https://joomla51.com/tutorials/joomla-basics/updating-your-joomla-template

Ciaran
  1. more than a month ago
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  3. # 1
hamatec
hamatec
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I did the update. The menu is then displayed incorrectly above. Doesn't work on my side.
  1. more than a month ago
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  3. # 2
ciaran
ciaran
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Hello

Try a full refresh on your browser to ensure you are loading the latest CSS (CTRL/CMD + F5). That failing, may I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
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  3. # 3
hamatec
hamatec
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Thank you for your response. It worked now - great.

Just one more little thing. The navigation now uses squares instead of triangles. can you adjust that somehow?

thank you
  1. more than a month ago
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  3. # 4
ciaran
ciaran
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Hello

Would you have a URL to an example of this issue?

Ciaran
  1. more than a month ago
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  3. # 5
hamatec
hamatec
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on the demo side is the same problem: https://www.joomla51.com/demo/0155/
  1. more than a month ago
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  3. # 6
hamatec
hamatec
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With the mobile version, I also have the problem that the navigation does not always open.

... when I click on the 3 lines nothing opens.

What could that be?
  1. more than a month ago
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  3. # 7
hamatec
hamatec
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... If the navigation does not work, "# mobile-menu" appears in the url above
  1. more than a month ago
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  3. # 8
ciaran
ciaran
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Hello

Maybe I misunderstand your issue or the mobile menu is displayed differently on your device as we do not appear tobe able to replicate any squares. Would you have a screenshot of the squares you are referring to and details of the device you are using?

Ciaran
  1. more than a month ago
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  3. # 9
hamatec
hamatec
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-- 1 --
I have squares on the desktop version - Google chrome
See attachement (squares)

-- 2 --
And on the mobile version I have the problem that I cannot always open the navigation. The navigation just doesn't respond (Android).
See attachement (mobile-menu)
Attachments (2)
squares.jpg squares.jpg
mobile-menu.jpg mobile-menu.jpg
  1. more than a month ago
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  3. # 10
ciaran
ciaran
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Just to confirm, you are having both issues on the template demo (https://www.joomla51.com/demo/0155/) ?

Ciaran
  1. more than a month ago
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  3. # 11
hamatec
hamatec
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Yes
  1. more than a month ago
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  3. # 12
ciaran
ciaran
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Hello

We have tried a number of devices and are unfortunately unable to replicate either of these issues. Have you tried clearing your browser cache on both your desktop and mobile devices?

Ciaran
  1. more than a month ago
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  3. # 13
hamatec
hamatec
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try it with the firefox
  1. more than a month ago
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  3. # 14
ciaran
ciaran
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We have tested on each of the latest versions of Firefox and Chrome without issue.

Ciaran
  1. more than a month ago
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  3. # 15
hamatec
hamatec
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I have sent you an E-Mail
Thank you very much for your review
  1. more than a month ago
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  3. # 16
hamatec
hamatec
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can you send me the Version 1.0.11 - 2nd July 2020

many thanks
  1. more than a month ago
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  3. # 17
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