Recent
Categories
View Replies (4)

Menu conflict. ECWID J51 Presence

  1. Issue
0
Votes
Undo
  1. judemac
    judemac
  3. Commercial Templates
  4. Thursday, 05 April 2018
  5.  Subscribe via email
Hi

Our shop is built on Joomla with an ECWID shop embedded via the ECWID plugin. After working fine for several years the shop menu suddenly stopped displaying over the last day or two.


I have set up a fresh no-data one-click install of Joomla with only the ECWID plugin and the J51 Presence template that we use on the proper site installed to narrow down the issue.


No other plugins or modules (apart from the jqueryeasy plugin which I tried with limited knowledge and no luck. I have disabled that).


The ECWID shop menu will not display on a page that has the Joomla 51 template. It will display on pages with the default Joomla template.


ECWID say their code has not changed. My hosting company have not come up with anything except that their error logs have not come up with anything indicating an issue.

My sincere thanks for any advice or help you can offer. This urgent to us.
Suzanne
Responses (4)
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
Notable Answerer Notable Answerer
Accepted Answer Pending Moderation
0
Votes
Undo
Hi Suzanne

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 1
patrickbmccabe
patrickbmccabe
Sherlock Holmes
Accepted Answer Pending Moderation
0
Votes
Undo
Hi Ssuzanne,
I am installing Ecwid in A J51 Template now.... Did you complete that Site with J51 and Ecwid? Could you please share the URL?
  1. more than a month ago
  2. Commercial Templates
  3. # 2
judemac
judemac
Accepted Answer Pending Moderation
0
Votes
Undo
Hi Ciarán,

Many thanks for checking our site for us so swiftly.

The issue seems to have been resolved without intervention on your part or mine. I think that perhaps the hosting company or ECWID made a change to their own side of things.

The outstanding support that Jooma51 continue to provide is deeply appreciated.

Suzanne
  1. more than a month ago
  2. Commercial Templates
  3. # 3
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
Notable Answerer Notable Answerer
Accepted Answer Pending Moderation
0
Votes
Undo
Hi Suzanne

Thank you for the update and for your very kind words.

All is well that ends well :)

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 4
  • Page :
  • 1


There are no replies made for this post yet.
Be one of the first to reply to this post!

Site Links

Recommended

Join Our Newsletter

* indicates required
We respect your privacy and do not tolerate spam and will never sell, rent, lease or give away your information (name, email, number, etc.) to any third party. Nor will we send you unsolicited email.
Joomla51 - Mullaghmore, Co. Sligo, Ireland
Joomla51.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by
Open Source Matters the trademark holder in the United States and other countries.

We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.

Ok