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Cannot Upload Logo in Magnolia template

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  1. bluedock
    bluedock
  3. Commercial Templates
  4. Thursday, 22 August 2024
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I have loaded the magnolia template multiple times. The first 2 times I was able to load a logo in the templates manager without glitch but now it is giving an error when I click on the select button to upload an image for the logo. (see attached)

I even pulled a new copy of the template thinking that maybe something happened to the one I have but that didn't help!

Very strange...

Please help!
Attachments (1)
magnolia-image-load-error.jpg magnolia-image-load-error.jpg
Responses (5)
FrancW
FrancW
Sherlock Holmes The Voice
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is the extension of your file mentioned in the allowed extension / Legal MIME Types of your media component?
(administrator|media|options)
  1. more than a month ago
  2. Commercial Templates
  3. # 1
bluedock
bluedock
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I do not understand what you are asking me.

But I will say that when I follow your path: administrator|media|options, there is no media folder inside administrator therefore that path doesn't exist

I've looked in the template files both before and after installation
  1. more than a month ago
  2. Commercial Templates
  3. # 2
FrancW
FrancW
Sherlock Holmes The Voice
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see attachment. What is the file extension you trying to upload?
media.jpg
Attachments (1)
media.jpg media.jpg
  1. more than a month ago
  2. Commercial Templates
  3. # 3
bluedock
bluedock
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Thank you for helping but I am not trying to upload an extension.

I am trying to upload the logo through the template manager.

From original post: "The first 2 times I was able to load a logo in the templates manager without glitch but now it is giving an error when I click on the select button to upload an image for the logo."

here are 3 attachments to see exactly what I'm clicking on and the error I receive:
Attachments (3)
magnolia-path-1.jpg magnolia-path-1.jpg
magnolia-path-2.jpg magnolia-path-2.jpg
magnolia-path-3.jpg magnolia-path-3.jpg
  1. more than a month ago
  2. Commercial Templates
  3. # 4
FrancW
FrancW
Sherlock Holmes The Voice
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lets rephrase. what kind of logo your trying to upload: a bmp,gif,jpg,png,webp,svg file? and is that allowed in you Joomla media manager?
  1. more than a month ago
  2. Commercial Templates
  3. # 5
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