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Layla for Joomla 4 installation problems

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  1. g.signorino
    g.signorino
  3. Commercial Templates
  4. Tuesday, 09 January 2024
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Hi, I tried to install the Layla template for Joomla 4 but when launching the installation in the browser the attached error message appears. The browser has no problems with cookies and the server is correctly configured. What's the problem? Thank you
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ciaran
ciaran
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Hello

Admittedly I am unable to replicate this issue, however, I have just updated to the latest Joomla version and rebuilt the demo installer for this template which should hopefully resolve this issue. To obtain simply re-download from your template downloads.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 1
g.signorino
g.signorino
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Hi Ciaran, I downloaded the file as you said and tried the installation; unfortunately the problem remains. Do you have any advice for me.
Thank you
  1. more than a month ago
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  3. # 2
ciaran
ciaran
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Hello

May I suggest sending temporary administration access to your Joomla installation server to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
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  3. # 3
g.signorino
g.signorino
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Hi Ciaran,
I cannot complete the installation process and therefore I do not have access to the administrative side. I can provide FTP access data to the hosting space and access data to the mysql database. I'm waiting for a response thanks
  1. more than a month ago
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  3. # 4
dautrich
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I'm not great in Italian, but from the error message you got, you seem to have a problem with your browser. Maybe you have an adblocker active or too strict security restrictions. I'd suggest using a different browser for this activity.

Rolf
  1. more than a month ago
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  3. # 5
g.signorino
g.signorino
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Hi Rolf
Thank's for your answer. I already checked; the browser has no restrictions.
I don't know what to do, Ciaran do you have any suggestions?
  1. more than a month ago
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  3. # 6
ciaran
ciaran
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Hello

Could I ask you to paste the text of error? Unfortunately, my Italian is non-existent :)

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 7
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