1. RoliMeier
  2. Sherlock Holmes
  3. Commercial Templates
  4. Thursday, 20 April 2017
  5.  Subscribe via email
I work with Kodalin.

After a few call to the configuration editor I get an http 500 error from the server. I saved and backup the website on a other internet provider and after some calls I get the same error.

I installed a J51 template and get instantly the same error. The website is still working http://www.sbi.ch.

Thanks for your feedback.
Roli
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Hello

Is the issue resolved if your enable one of the default Joomla templates (Protostar)?

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 1
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  1. more than a month ago
  2. Commercial Templates
  3. # 2
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Hello

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 3
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Thank you

We are unable to replicate any 500 errors on your site. I did notice a console error which is now resolved.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 4
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Dear Ciaran

I send you a report. You can see the server response.

Roli
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  1. more than a month ago
  2. Commercial Templates
  3. # 5
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Thank you

I see the issue now.

Sorry to say this does not appear to be a template related issue as the same issue is present with your default Joomla template (Protostar). May I suggest disabling any 3rd party plugins and see if this resolves the issue.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 6
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