1. SoundsEssential
  2. Commercial Templates
  3. Thursday, 12 July 2018
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Hi y'all,

I'm getting the following error when attempting to install the Kinvara template on an existing Joomla installation, running Joomla 3.8.10 on PHP 7.2.
I get the same error when I attempt to install via package file upload or from a folder on the server. Any ideas what I'm doing wrong?

JInstaller: :Install: File does not exist ...public_html/tmp/install_5b47704c56375/vendor/
Template Install: Could not copy files from the files source.

Thanks,
Mal
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Hi Mal

Are you getting the same error if you attempt to install any other extension?

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 1
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I'm not getting it if I install any of the modules that also come with the template.

Also installed Akeeba and JCE Editor without a problem.
  1. more than a month ago
  2. Commercial Templates
  3. # 2
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Hello

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 3
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Thank you Mal

Your Kinvara template has been installed as requested.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 4
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Sorry for the belated reply, but THANK YOU!

Was it something I did? I've never run across that error before.

Thanks again,
Mal.
  1. more than a month ago
  2. Commercial Templates
  3. # 5
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Hi Mal

This issue was template related so nothing you done. It appears the vendor folder was missing from the template XML on a recent update. Installing the latest download resolved the issue.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 6
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