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  2. Commercial Templates
  3. Monday, 18 June 2018
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Hi there,

I can't use the demo installer files for Juliet template, I get an error message saying that the server can't handle the request when trying to start the installation. I think the package is corrupted or something, every other templates are working great on this server, I've just bought Kaylee for replacement in the meanwhile and demo installer works.
Can you check this please?
Thx!
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Hello

We have just updated the template demo of our Juliet template to the latest version of Joomla (3.8.8). This should hopefully resolve any such issues. To obtain this update simply re download your template from your Joomla51 'My Downloads'.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 1
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Thanks!
  1. more than a month ago
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  3. # 2
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Dear Joomla51-Team,

I just bought the latest Juliet template and got the same error message as my previous speaker. I wanted to use the demo installer to install a Joomla version 5 with all your demo content.

Can you please support me?

Kind regards

Fabian
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  1. more than a month ago
  2. Commercial Templates
  3. # 3
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Dear Joomla51-Team,

I just bought the latest Juliet template and got the same error message as my previous speaker:

"0 Call to a member function load() on null"

I wanted to use the demo installer to install a Joomla version 5 with all your demo content. I know there is just the Joomla 4 demo installer, but I hope I manage to update after the installation.

Can you please support me?

Kind regards

Fabian Screenshot 2024-05-28 202456.png
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  1. more than a month ago
  2. Commercial Templates
  3. # 4
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Hi Fabian

I have just updated to the latest Joomla version and rebuilt the demo installer for the Joomla 4 version of our Juliet template which should hopefully resolve this issue. To obtain simply re-download from your template downloads.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 5
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Hi Ciaran,

thank you for the new file. I managed to upload and install Joomla with demo content.

After updating from Joomla 4 to the latest Joomla 5 version now following error occurs:

Screenshot_20240530_121658_Chrome.jpg

Screenshot_20240530_125512_Chrome.jpg

The backend still works.

Fabian
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  1. more than a month ago
  2. Commercial Templates
  3. # 6
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Hello

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 7
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Hi Ciaran,

any updates regarding my problem?

Thank you in advance

Fabian
  1. more than a month ago
  2. Commercial Templates
  3. # 8
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Thank you

Enabling the Behaviour - Backward Compatibility plugin has resolved the issue.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 9
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Great news! Thank you so much for your help!
  1. more than a month ago
  2. Commercial Templates
  3. # 10
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