Hi Ciaran
The hosting company offers only the installation of joomla! 3.x. Could you please install Jasmine incl. extensions in joomla 5.x on the url I've sent you to your email? Thank you very much!
Sorry to say this is a service we do not provide. For details on installing Joomla 4 (same as Joomla 5), may I suggest the following article.. https://docs.joomla.org/J4.x:Installing_Joomla
if you have ftp access to the webserver you can do it yourself. Its not that difficult.
But being on a hosting provider that only offers old software raises questions about their service and updates
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