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J51 - Caitlin Periodically appears a strip under the slideshow

  1. Bug
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  1. niko7488
    niko7488
  2. Sherlock Holmes
  3. Commercial Templates
  4. Sunday, 25 August 2019
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Good day!
Periodically a strip appears under the slideshow.
Help please solve this problem.
Website http://festsaal-petersburg.de/
Thank you in advance!
Attachments (2)
petersburg.png petersburg.png
petersburg1.png petersburg1.png
References
  1. http://festsaal-petersburg.de/
Responses (5)
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
Notable Answerer Notable Answerer
Accepted Answer Pending Moderation
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Hello

May I ask what version of the template have you installed (Extensions -> Templates - Templates)?

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 1
niko7488
niko7488
Sherlock Holmes
Accepted Answer Pending Moderation
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This is probably the old version. How can I upgrade to a new one?
  1. more than a month ago
  2. Commercial Templates
  3. # 2
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
Notable Answerer Notable Answerer
Accepted Answer Pending Moderation
0
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Undo
Hello

For details on updating your template may I suggest the following article... https://joomla51.com/tutorials/joomla-basics/updating-your-joomla-template

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 3
niko7488
niko7488
Sherlock Holmes
Accepted Answer Pending Moderation
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I updated the template, but everything remains the same.
  1. more than a month ago
  2. Commercial Templates
  3. # 4
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
Notable Answerer Notable Answerer
Accepted Answer Pending Moderation
0
Votes
Undo
Hello

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 5
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