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J51 - Ariana - Our website does not start at the top

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  1. Afolo-de
    Afolo-de
  3. Commercial Templates
  4. Friday, 04 February 2022
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Hi there,

when one of my pages is called, it always starts relatively far below. I suspect it is related to a module or my form but I can't find the error.

If you can help me that would be really great.
References
  1. https://www.beuermann-gmbh.de/
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ciaran
ciaran
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Hello

That is rather strange. It seems unlikely that anything in the template may cause this. Regardless, may I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 1
ciaran
ciaran
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Thank you

I have gone through all the 3rd party plugins that you have installed however none of these appear to be causing this issue. Have you made any changes to your core template files? Have you tried disabling all modules and see if the issue persists?

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 2
Afolo-de
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Hello Ciaran,

it seems to be a module with the visiform contact form. If I deactivate this module, the page starts at the top again.

Then I have to see how I can solve it.

Thank you for your help
  1. more than a month ago
  2. Commercial Templates
  3. # 3
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