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J3.7 - Scarlett - Maincontent disappears after reload

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  1. Oliver
    Oliver
  2. Sherlock Holmes The Voice
  3. Commercial Templates
  4. Friday, 28 April 2017
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Hello Ciaran,
I have a problem (bug in framework?) on the Scalett template on two different client (live) sites.

The maincontent disappears completely after reload!

For examples see here:
https://rkwbayern.de/rkw-bayern/vorstand.html
or here:
http://mobile.joomla100.com/hosting

If there is content, just use F5 and all content is gone ....

I hope its only in the Scarlett template, I have a lot of clients with your templates.

Sorry for setting it to critical, but for me and the clients its critical because the bug is on live sites.....
Please let me know if there is no quick solution than I will restore a backup.

Regards
Oliver
References
  1. https://rkwbayern.de/rkw-bayern/vorstand.html
  2. http://mobile.joomla100.com/hosting
Responses (4)
Oliver
Oliver
Sherlock Holmes The Voice
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So I had to restore a backup on https://rkwbayern.de before J3.7.
If you want I can set up a backup WITH the problem on the testserver of RKW Bayern. Just let me know.

The problem is still available on http://mobile.joomla100.com/hosting
  1. more than a month ago
  2. Commercial Templates
  3. # 1
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
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Hi Oliver

Checking the source of your site after reload, the component area of your site is completely blank which would indicate an issue with your component rather than the template itself. May I ask are you having the same issue if you apply one of the default Joomla templates (Protostar)?

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 2
Oliver
Oliver
Sherlock Holmes The Voice
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Hello Ciaran,

thank you for your answer.
Yes it appears with protostar, so I was wrong and I apologise. I only was confused because it appears only with Scarlett templates on two different pages.
And it only appears if chaching is enabled, if I disable it, its fine.
So you can delete this thread, and sorry.
Regards
Oliver
  1. more than a month ago
  2. Commercial Templates
  3. # 3
ciaran
ciaran
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Hi Oliver

Thank you for the update and apologies for been unable to resolve this issue for you.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 4
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