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Initial Renovate Issues

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  1. kairey
    kairey
  3. Commercial Templates
  4. Thursday, 28 November 2013
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Hi, tried finding some answers to these initial issues but no luck, sorry if they have been answered before and if so please point me in the right direction for an answer...

1. I have installed the demo package and on the home page, and also on your online demo there seems to be an issue in the HORNAV module, see image attached, this does not seem to appear in all versions of the template just those using the default?

2. I can probably figure this other issue out in time but maybe you can point me in the right direction and save me the pain :-) I am using a 3 level dropdown menu at the top which displays correctly on some pages but not others again appears to be the default version, for example the home page will only go to the 2nd level. I thought it would be a setting in the mainmenu module but this is common to all pages, so not sure where to look or why this is happening?

I am wondering if installing the demo may have been the wrong way to learn this template and if a clean instal with no demo data would have been better, what are your thoughts? I would say I am an intermediate Joomla user although this is my first attack at V3 :dry:

I can PM you my demo site if required.

Look forward to hearing from you soon....

KEVIN
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kairey
kairey
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Hi Ciarán did you get anywhere with these issues, I can see you logged into the admin but haven't heard anything?
  1. more than a month ago
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  3. # 21
kairey
kairey
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You should have an email with access details?
  1. more than a month ago
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  3. # 22
kairey
kairey
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Okay...

1. Disabled the modules suggested individually and together without change the menu still does not expand to a large screen width.

So I persevered and by a process of elimination found that it is the J51_Slideshow (Homepage) mudule that is causing it, when disabled the top expands correctly. Tried setting the slideshow to fixed width but still causes the issue unless disabled...

2. Oh that is a problem I really need a 3rd level menu, I would have preferred a split menu like on my original site http://www.medboat.com but thought this would at least give me a 3rd level?

I understand what you are saying about having to create a module for the menu, but why does the 3rd level work on some pages and not others, that bit I do not understand?

Tx for your help on this, at least getting someone to reply is a big plus these days so I would like to continue with this project rather than find another template...

KEVIN
  1. more than a month ago
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  3. # 23
ciaran
ciaran
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Hello

1. Could you try disabling each of the GridGallery and Icons modules and see if this resolves the issue?

2. My fault. I forgot that this option is not available to you by default. You could try convert the top menu area to a module position (Extensions -> Template Manager -> Options -> Menu) and then create a menu module setting it to the hornav module position and and setting the Menu Tag ID field to moomenu.

Failing that we may have to ask you to set us up with administration access. We would be happy to explain any changes made.

Ciarán
  1. more than a month ago
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  3. # 24
kairey
kairey
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Hi

1. The issue is not on the link you sent, but if I click the home link then then it returns to been short and not spanning the full window...

Checking the CSS via Chrome "inspect element" seems to show some different width setting for various items contained in the head, could this be anything to do with it?

2. This is what I was looking for but don't seem to be able to find a module for the mainmenu, weird how some items it is fine and others it will not display the 3rd level...

Just messing about but at the moment it is online here http://www.medboat.com/mb2013/
  1. more than a month ago
  2. Commercial Templates
  3. # 25
ciaran
ciaran
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Hi Kevin

1. That is strange as we are unable to replicate this issue. May I ask is the issue present here... http://demo.joomla51.com/0105/index.php/j-stuff/singlearticle ?

This page uses the same template style as the homepage so if the issue still exists it would indicate and issue related to the style settings. Also what screen resolution are you using?

2. One thing you could check is that the 'End Level' field in your menu modules parameters is set to all? If you could email us a URL to an example of your menu with may be able to suggest a solution by looking at your source code.

Ciarán
  1. more than a month ago
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  3. # 26
kairey
kairey
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Tx for the quick reply Ciarán

1. iMac running Mavericks this short top issue is in all browsers Chrome, FireFox and Safari only when browser window expands to full screen dimensions. Reduce the window size and it disappears, however some other assigned Renovate templates do not have this issue, maybe a module is causing it on the default?

This issue is also on the demo on your web site...

2. I don't mind sending you access details, but if possible could you tell me where to look, its just that I sometimes find the only way to learn is to do it yourself. Joomlart have a nasty habit of going in, making fixes and not telling you what they have done. Then when there is a template upgrade the issue appears again! :)

If this is possible let me know otherwise I will arrange an access for you...?

Cheers KEVIN
  1. more than a month ago
  2. Commercial Templates
  3. # 27
ciaran
ciaran
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Hi Kevin

1. To try and replicate this issue may I ask what device and browser (inc. version) you are using?

2. May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

I think using the demo installer can definitely help. I would recommend deleting some of the elements of the demo content to simply things in particular the modules used on the module positions page as there is quiet a lot of them and it can make it difficult to locate the remaining modules.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 28
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