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Incomplete Installation on Localhost and Live Server

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  1. nebuladesigns
    nebuladesigns
  2. Sherlock Holmes
  3. Commercial Templates
  4. Saturday, 20 May 2017
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I have tried to install both Joomla 3.4.8 and latest 3.7.1 and the platform is fine but soon as I try and install the London template I get an error. Its like the entire settings/customization of the london template dont exist. The copyright, social media tabs are all missing.

Any idea how to fix. I have since deleted 2 fresh installs and trying a 3rd. :(
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nebuladesigns
nebuladesigns
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Hi There

Yes problem has been resolved.

Kind Regards
  1. more than a month ago
  2. Commercial Templates
  3. # 1
ciaran
ciaran
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Hello

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 2
ciaran
ciaran
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Thank you

Have you since resolved this issue as your template parameters appear to be now loading correctly? Please note a large number of the template settings have been moved under the 'General' tab.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 3
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