1. Balmmnd77
  2. Sherlock Holmes
  3. Commercial Templates
  4. Friday, 23 August 2013
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the image path changed on some of my sites that run the j51slideshow on joomla 3. i just create a new folder and then in the module i assign it to the new folder and all is well but why is this resetting do you think?

i notice on your nocturne template demo on this site the slideshow is not working.. is that the same issue?
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hello?
  1. more than a month ago
  2. Commercial Templates
  3. # 1
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Hello

I am not sure if I understand your issue correctly. May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Regarding the slideshow on the demo of the Nocturne template, it appears to be working correctly. Is there a particular browser you are having this issue ( http://demo.joomla51.com/?theme=Nocturne )?

Ciarán
  1. more than a month ago
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thanks for getting back.

i cannot see the slideshow on the link you give and i am using firefox.. the latest version.

i just used my web tools over the slideshow and it says it is taking its images from /banners.

is that correct because that sounds like the problem i was having.
have you cleared your cache and then looked?
  1. more than a month ago
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That is strange. We have checked using the latest version of Firefox as well as a number of other browsers without issue. It is also an issue that to our knowledge hasn't effected any other users. Are you having the same issue with the our Impulse or Letterpress template as these also use the same slideshow? Have you checked using a different browser to FireFox?

Ciarán
  1. more than a month ago
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  3. # 4
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hi. no, they work fine. do you use the banners folder then for the images in nocturne??

my sites seemed to reset to what i said in the first post after the last joomla 3 instal.
  1. more than a month ago
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Hello

Yes the slideshow in our Nocturne demo uses the ../images/banners folder to obtain the slide images as is the slideshow on our Metropolis template demo (http://demo.joomla51.com/0098/index.php/features/module-positions).

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 6
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