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i am having a billing issue

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  1. sdbritton
    sdbritton
  3. Commercial Templates
  4. Wednesday, 05 July 2023
  5.  Subscribe via email
I am not sure if this is the proper place for this question, but yesterday I purchased the Joomla 4 version of Ensley, my credit card was charged through Stripe and yet, the download never appeared in my account. I could not find any support area for sales problems so I am asking it here.

I have been a loyal Joomla51 customer since 2017 and have purchased 18 templates for my own account and numerous others for friends and clients.

Please look into this problem because I need the Joomla 4 Ensley template for a project.

All the best,

Stephen
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ciaran
ciaran
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Hi Stephen

Thank you for your purchase.

I have checked your account and you should already have access to the Joomla version of the Ensley template?

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 1
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