1. mortk1
  2. Sherlock Holmes
  3. Commercial Templates
  4. Wednesday, 16 November 2022
  5.  Subscribe via email
Hi Ciaran,

I've developed a site with Bianca and on one of the pages in the mobile phone view, nothing happens when I press the menu symbol.
This is one of your earlier versions of Bianca for Joomla 4. Do you think that I could resolve the issue by updating the template to your current version of Bianca?
If I need to install a new version of the template, what is the procedure for doing that? Also, will it overwrite anything?
Please provide some guidance for resolving this issue. Thanks.

Mort
Accepted Answer Pending Moderation
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HI Mort

You can update a template by downloading the latest version from your Joomla51 template downloads and installing via your extensions manager. If you made any changes to the core template files, these changes will be lost. Any template settings will be retained.

If the issue continues, may I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 1
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Hi Ciaran,

I updated my Bianca template according to your instructions and that fixed the issue. Thanks!

Mort
  1. more than a month ago
  2. Commercial Templates
  3. # 2
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