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Google saying site is not responsive

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  1. Glen
    Glen
  2. Sherlock Holmes
  3. Commercial Templates
  4. Tuesday, 15 September 2015
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Using this testing tool:

https://www.google.ca/webmasters/tools/mobile-friendly/
please enter the url - http://www.zenonpark.com
The results will show 'not friendly'
I upgraded this site to the j51 Substance template about 10 days ago to make it mobile friendly.

I also notice the banner image is not showing up on my ipad unless I slide on the blank white space to the right. But it disappears again.
Please advise.
Thanks
Responses (7)
ciaran
ciaran
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Hi Glen

Some pages of your website appear to be passing the mobile-friendly test without issue which would suggest that this is a site content issue. May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 1
Glen
Glen
Sherlock Holmes
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Email sent - Thanks
  1. more than a month ago
  2. Commercial Templates
  3. # 2
ciaran
ciaran
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Thank you Glen

Your hompage should be now passing the Google mobile test. To achieve this we had to disable your 'WeatherNetwork' module.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 3
Glen
Glen
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Thanks. But that doesn't really solve the issue satisfactorily since you also turned off the "Quicklinks' module. This module is simply sidecol-b (custom html) and the content is a couple of images. Are you saying that any page with sidecol-b is not mobile friendly? I turned the "Quicklinks' module back on, but not the weather network which I can understand might cause some issues since it's an iframe code. I tried reducing the width of sidecol-b to 20% and also decreased the size of the widest image within it ... the Facebook image... to 100px. But this has not helped.
Can you possibly tell me how to adjust the css for sidecol-b so that it passes the google mobile friendly test.

Not mobile-friendly
Page appears not mobile-friendly
Content wider than screen
Links too close together

Thanks
  1. more than a month ago
  2. Commercial Templates
  3. # 4
ciaran
ciaran
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My apologies.. I jumped the gun a little and presumed the fault lied with the custom HTML module which was not the case. To resolve this issue I have moved some of the responsive CSS to your page header. It appears the responsive.css was not been loaded by the Google mobile tester.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 5
Glen
Glen
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Thank you very much. I am most impressed with your level of service and proficiency.

I have also purchased another template (Cashmere) for another client, and there will likely be more to come as I am updating my customer joomla accts that are not responsive.
I really like how user friendly and standard your templates are. Good work.
  1. more than a month ago
  2. Commercial Templates
  3. # 6
ciaran
ciaran
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Delighted to hear you are enjoying our templates. Any further queries please feel free to contact us :)

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 7
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