Hi Flo
We have just created an update to the Jasmine template which includes a fix that should hopefully resolve this issue. For details on updating your template may I suggest the following article..
https://joomla51.com/tutorials/joomla-basics/updating-your-joomla-template
If the issue persists after updating, may I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.
Ciaran