Hi Dave

Could you check the URL provided as it is giving us a 'Server not found' error!

Ciarán

Hi,
http://www.gympiemasterlocksmiths.com.au/
works on my end, try again

Can you also help with this,
I have added a new module to the header, right hand side, Instead of the social media icons,
I have added an image, can you tell me how to block the image from showing in mobile view as the image crosses over the logo.
TIA
Dave

HI Dave

I am sorry to say we are still unable to access your site (Server not found). Our current IP is 46.7.184.207 if you wish to check if this IP is been blocked by your server.

Ciarán

Okay i will check the server now and get back to you

can you check now, your ip was not in the server
I have added your ip to the admin pro white list in the site admin

If you are still blocked
I have sent in a ticket to the tech support to check what is going on

No, the IP 46.7.184.207 is not blocked in the server firewall, but we have now whitelisted it in the server firewall.
Please try again

I hope you can view the web site now.
I have another one to look at as well, when viewing the web site in an iPad the menu colour is wrong for the site, how do i change the backgroud and text colour.
Regards
Dave

HI Dave

Sorry to say we are still unable to access your site.

Regardless which of our templates are you working with?

Ciarán

Hi Ciaran,
J51 - Enlighten

Regards
Dave

Hi Dave

Try adding the following to the Custom CSS field of your templates parameters editing to your own taste...

#hornav > ul > li > a {

    font-size: 16px;

    font-weight: 400;

}

Ciarán

Hi Ciaran,
Can you do me a favour and please run this command from a windows command prompt, and share the results.

tracert gympiemasterlocksmiths.com.au

Regards
Dave

Hi Dave

As requested...

Microsoft Windows [Version 6.1.7601]

Copyright (c) 2009 Microsoft Corporation.  All rights reserved.



C:\Users\Ciaran>tracert gympiemasterlocksmiths.com.au



Tracing route to gympiemasterlocksmiths.com.au [74.118.64.116]

over a maximum of 30 hops:



  1    77 ms     7 ms     7 ms  VODAFONE [192.168.1.1]

  2   306 ms   306 ms   296 ms  89.19.64.130

  3   350 ms   318 ms   324 ms  89.19.68.238

  4   276 ms   233 ms   217 ms  89.19.69.77

  5   242 ms   285 ms   279 ms  195.2.7.129

  6   167 ms   181 ms   188 ms  ae24-xcr1.lns.cw.net [195.2.25.145]

  7   221 ms   211 ms   192 ms  ae6-xcr1.lnt.cw.net [195.2.30.62]

  8   219 ms   224 ms   214 ms  savvis-gw2.lsw.cw.net [195.2.24.42]

  9   286 ms   245 ms   320 ms  cr2-te-0-1-0-1.uk1.savvis.net [206.28.100.29]

 10   360 ms   437 ms   434 ms  cr1-pos-0-8-0-0.NewYork.savvis.net [204.70.192.1

21]

 11     *        *        *     Request timed out.

 12   396 ms   415 ms   413 ms  206.28.98.86

 13   375 ms   450 ms   424 ms  216.35.32.34

 14   494 ms   411 ms   424 ms  216.33.46.94

 15   330 ms   375 ms   393 ms  cp2.suncoastwebdesign.com.au [74.118.64.116]



Trace complete.

Ciarán